March 2024 by Lucinda Knight
I popped in the other day to ask advice about some old equipment I had bought from them a few years back. Although they stood to gain nothing as I wasn't there to purchase, Sean gave me the time to talk things through. I wish more places realised that it is this going the extra mile which keeps customers coming back. Thanks, Sean!
February 2024 by andre moses
Fred was very helpful with attaching a pair of cartridges to the head shells so I could use my new acquired vinyl turntables! Fiddly job so I was grateful for his assistance.
February 2024 by Jack Whittaker
Tom and Fred were incredibly helpful with a query I had surrounding a PA system I?m working with this week. Excellent service, couldn?t be happier and no complaints! Would recommend!!
January 2024 by N. stapeley
Very pleased with the purchasing of a TV.The sales person took time to answer my questions and arranged delivery and the set up of the TV. And the very good setting up of system. Thank you.
January 2024 by Stuart Seale
Always a great place to buy a television. Competitive price and great warranty. Helpful staff too!
January 2024 by Ashley Robinson
Purchased a sound system from Richer Sounds of Bath in 2023. Tested a few speaker options in store. Then returned to pick up the one I decided on. The speakers are great quality along with the amplifier. Would like to say a big thank you to Fred for all the advice along the way and advice on how to connect the TV to the amplifier.
January 2024 by Steve Ayres
Best place around for home cinema and home audio equipment.
December 2023 by Mark Pullen
Fred (manager) was a brilliant help today, offered some great advice
November 2023 by George Wiltshire
Fred was very helpful with my issue, friendly and efficient customer service.
October 2023 by Herbivore
Fabulous customer service in Bath shop today. Manager Steve from Reading shop was there and helped us out even though they weren't officially open. Thank you, made our day. Hugh and Denise
September 2023 by Anton Pinto-Faca
Indifferent and poor customer support.I bought a LG G3 77inch and sound bar,the staff seemed knowledgeable and helpful . Once the purchase was completed I was informed that the installation would be an additional £90 I accepted this and was also told the sound bar would come later. I was told it?s an additional fee to fit the sound bar after making several calls to the shop, I fitted it myself but can?t get the sound bar working. The shops response is that?s surprising but nothing they can do.
August 2023 by Google user
Indifferent and poor customer support.I bought a LG G3 77inch and sound bar,the staff seemed knowledgeable and helpful . Once the purchase was completed I was informed that the installation would be an additional £90 I accepted this and was also told the sound bar would come later. I was told it?s an additional fee to fit the sound bar after making several calls to the shop, I fitted it myself but can?t get the sound bar working. The shops response is that?s surprising but nothing they can do.
August 2023 by Paul Serry
I have a strong sense of loyalty to Richer Sounds going back over many years so I can't say this is an unbiased review.I always assume Candour, professionalism and quality with Richer Sounds in Bath or otherwise.
June 2023 by David Ringsell
Excellent service. Expert staff. Good products. And they gave me a free remote control.
May 2023 by Lynn Waude
Experienced staff are very knowledgeable about the products that they sell. Extremely helpful and price matching too!Have bought several items from them over the years! A good shop to do business with! Highly recommended!
