December 2023 by Mrs Foster
If I could give a zero star review I would. I found a foreign object in my pizza last week when I ordered. I called the store to make them aware and I was offered another pizza. Unfortunately, we were passing through and I could return to do that. I was told I would be offered a full refund if I contacted head office, so I did. A waste of time doing that as I've been offered nothing but a generic sorry email. I won't ever order from here again nor a pizza hut restaurant. Lowsy and incompetent.
December 2023 by Paul Lynam
Delivery was 45mins late and me and my 5yo were waiting well past the time allocated. Called and was fed with rubbish, when I'd rather have been fed with the pizza that I ordered. Will never use these
December 2023 by Craig Foster
Large foreign object found in my pizza. Refused money back. Disgusting behaviour. Go to Dominoes instead!
October 2023 by Filipe Kuti
Slow service. Seemed like they had only 1 member of staff in store covering EVERYTHING! Even kept delivery riders waiting. Very poor Service. Would not reccomend using this branch
September 2023 by DAVID WILLIAMS
Staff useless ignorant and extremely rude we was kept waiting for 35 minutes only to find our order was
August 2023 by George Garrett
We ordered a vegan pizza and it arrived with cheese on it. We had it re delivered after reporting the mistake and it again arrived with cheese on it. Disappeared and hungry
August 2023 by Kamakshi Upreti
Amazing experience. Went for a collection and he was very hospitable. Please give him a pay rise. Man deserves it. Driver Name:Ali
July 2023 by Arisha Hussain
The pizza and cookie dough was okay and but the wedges were dry and there was no cutlery available but the biggest issue I had was the door! There was no sign to "be careful". As I was leaving, the door swung back onto the back of my foot leaving a deep cut (it didn't stop bleeding for 2 days!) Please be careful when leaving this premises!
July 2023 by Kirato BN
Terrible management and staff, no training and saw them answer a phone call then go make pizza without washing hands. A shame, Becuase Pizza Hut has good food, but this branch clearly needs to be shut down or changed
May 2023 by Steve Baker
Ordered a scheduled delivery for 9.30, hadn't heard anything by 9.40 so called up only to be told that it hadn't been cooked yet. Were then asked if we were coming to collect it.Good thing I hadn't had my insulin shot yet otherwise I could be dead
March 2023 by Live To
What a nightmare ordered my food. Paid for itThey went to wrong address. And then the delivery guy started mouthing off telling me i gave them the wrong address. Rang pizza hut up Bath and he said. Next time i order give the right address. Absolutely disgusting customer serviceAnd will never again order anything from there again and will be letting all my friends the sameShocking treatment
March 2023 by Chris Baker
What a nightmare ordered my food. Paid for itThey went to wrong address. And then the delivery guy started mouthing off telling me i gave them the wrong address. Rang pizza hut up Bath and he said. Next time i order give the right address. Absolutely disgusting customer serviceAnd will never again order anything from there again and will be letting all my friends the sameShocking treatment
March 2023 by E O
So there's new management I believe and you call to order and they always to tell you to call back in 5 minutes..why ? Then they tell you they have a new system and that's why I can't pay online so what can I do ? Something has happened here and the main pizza hut office need to take note because sales must have gone down in the last few months.
February 2023 by E Okeke
So there's new management I believe and you call to order and they always to tell you to call back in 5 minutes..why ? Then they tell you they have a new system and that's why I can't pay online so what can I do ? Something has happened here and the main pizza hut office need to take note because sales must have gone down in the last few months.
February 2023 by Sarah Robertson
Just had the most overcooked burnt pizza ever but bizarrely absolutely covered in grease.