March 2024 by John
In a city of great independent restaurants and pizza places, this one clearly trades on its brand and location. It's good, but there's better to be had in Bath if you look around. However, the food is good. And no-one does better dough balls, that's for sure! Staff are, as you'd expect, friendly and professional. Decent.
March 2024 by michael fowler
The service was good seeing they seemed understaffed. Pity about the pizza it wasn't good at all and for the money very disappointing.
March 2024 by rachel hall
It?s a very small restaurant but no complaints!
March 2024 by Wallace Welling
Had to ask for the fixed price menu, was not offered. Service very rushed and lacked atmosphere. Ok if you want fast food!
February 2024 by Coriander Stone
The manager was unbelievably sour and unfriendly (evening of 17th March), not a smile or any helpful interaction of any kind even though she could clearly see people were waiting and trying to get staff attention, nobody came to ask if we had a table booked for 10 minutes after we arrived (we had to call someone in the end as everyone simply walked past the queue at the door) so we were stood waiting by the door along with many other people. They had massively overbooked themselves and were completely full yet clearly couldn't manage that capacity. We had a theatre to get to and ended up having to stuff our food in in 10 minutes to make it on time, as we waited 45 minutes for the food to arrive. We had allowed 1 hour and 15 minutes for dinner which should be plenty in a pizzeria. 20 minutes after we had (finally) placed our food order the waiter came over and told us he had only just been informed by the kitchen that a key ingredient in 2 of our dishes was missing - they hadn't bothered telling him when he put the order through, but waited until he checked on our food with them. Result was that the table was booked for 6.15 but food only arrived at 7 and we had to leave at 7.15. Nobody brought the bill either when we asked. Absolute shambles. The young waiters were nice enough but SO unskilled. Basic function of a manager is to TRAIN STAFF and check their restaurant is running smoothly - this does not seem to happen anywhere anymore. Terrible and frustrating experience, we are locals and won't return.
February 2024 by Ghji Sd
The only good waiter was the man with a bun who was the only service we got and the waiting time was about an hour just for starters. Then the staff were very rude (swearing) won?t be going back. The only good part was the amazing man who we didn?t have his name but was very helpfull (man bun, jeans, shirt)
February 2024 by Dina Konsou.
We went with my dad for a quick lunch. The store was empty due to the time of the day but the customer service was just amazing!!! Really good food, tasty and properly made. I would definitely recommend going for the pasta dishes!!
February 2024 by Millie-Ann Pennington
Lovely vegan
February 2024 by Noel Hannan
Hadn't had Pizza Express for a while as I built my own oven at home. I'd forgotten how good it was.
February 2024 by Mil Ev
Staff were hostile and rude from the so called greeting at the door. Errors were made with food Inc items that were specifically stated as allergy. Pizza arrived stone cold, honestly didn?t bother complaining just wanted to leave. Don?t bother wasting your time going.
January 2024 by Greg Taylor
Once great, now overpriced and lower quality.
January 2024 by Tom Heron
It was like a comedy show how bad the service was here... I've always used the caterham pizza express and they've always been great.This was next level...An hr wait for foodWarm lagerLarge peroni poured in with a head of a bout 6 inches and thats being seriously generous...Massive attitude with the waitress... (I'd usually not moan about that as you never know what someone might be going through outside of the workplace) but wow it was like we'd done something to really hack her off...There's another Pizza Express in Bath. I'll give that a go next time
December 2023 by Chakir EK
I had a fantastic dining experience at the local pizzeria. The pizza was delicious with a perfect crust, fresh ingredients, and a variety of toppings. The atmosphere was cozy, and the staff provided friendly service. I highly recommend trying their pizzas!
December 2023 by Eugénie P
Made a booking for a birthday treat with young children. Turned away, ?booking system wasn?t working? despite being able to see lots of empty tables.
December 2023 by Jacob Doell
Had an amazing time out in Bath Pizza Express. Got a warm welcome and the waiter was extremely nice, service was great and the food didn?t take long and tasted amazing, would 100% recommend to anyone who is looking for somewhere to eat out!
