December 2023 by Katharine Brown
Wonderful customer experience. I was greeted at the door (no appointment made), seated immediately and my problem which I thought complex resolved within 10 mins. Cannot praise the service enough. Many thanks Jo.
December 2023 by Anna Mallard
I?d like to put in a good word for Alice at the Bath Nationwide branch, who I spoke to a couple of weeks ago after losing my phone and bank card. She was as empathetic and understanding as she was practically helpful in this situation, and it made me feel much better than when I came in. Though my belongings never showed up, it eased my stress to have someone so caring on the other side of the desk; she offered more help and warmth than what I?d expect from a bank. Thank you Alice!
October 2023 by Pamela Duggan
Brilliant Building Society with great friendly & efficient staff.?
February 2023 by Craig Mellon
Love the set up someone on hard even if it's the simplistic question to ask, made to feel welcome on arrival setting you at ease
October 2022 by Theapc06
Nice looking branch but unfortunately the outside cash machine wasn?t like the one in yate and isn?t the instant cash put in
July 2022 by Dr David Todd
Negative review posted in error, my apologies
January 2022 by Samantha Light
This bank is a franchise of Poles. Employees do not show employee IDs to bank customers because they are not functioning properly. Their rude behaviour is unacceptable.
September 2021 by Emelia Patterson
Paris was so helpful and patient helping me today. Couldn?t ask for better service. Thank you PARIS!
September 2021 by John Billings
Excellent ServiceMost helpful lovely staff thank youWorst firms with rude staff are all Co op stores as well as Poundland
July 2021 by Allen Corea
Very homely atmosphere in the branch and excellent customer service , the staff are always friendly, happy to help and kind especially during these hard times .
July 2021 by John Spelman
I phoned up for advise. So glad no options to go thru and my query was answered immediately. Really good service
July 2021 by Harry Billings
Excellent ServiceMost helpful lovely staff thank youWorst firms with rude staff are all Co op stores as well as Poundland
July 2021 by Janette Joiner
The staff are lovely and professional.
September 2020 by James Roberto
I nearly switched to HSBC after a lifetime with NW, lured in by their £175 bonus. However, after two weeks of dealing with their incompetencies and incredibly rude and belittling staff, I've realised the truth in the old adage:"the grass isn't always greener". Thanks Nationwide.
January 2018 by Anita Marie Bennie - Coulson
Iv never had a bad service their. I would recommend them to anyone. A great service and disable access as well.
