January 2024 by MUSTAFA SUNGUR
I applied to open a business account, they sent me an e-mail that they could not send without any reason, they are nothing but a waste of time, you cannot do business with rookie children.
October 2023 by Sonja W
Fantastic service by young man Sameer R. Kudos for your staff and efforts they go for customer.He is a asset to your company.Thank you
October 2023 by jamesbtmtrains
Very helpful and friendly bank. Thank you.
September 2023 by Star Barber
been to the metro bank in bath to open a bank account.staff over the counter are fantastic. & Miguel who dealt with my application is an anbdolute Star.5 Stars for MIGUEL.
February 2023 by Terry Chen
Go to there many times to finally set up the account
December 2022 by Chris Gwilliam
Time wasters!I called Metro Bank to discuss opening an account for a sports club. I explained our business, and they asked me to attend in person, with one of the other two executive members of our committee.We gathered up the documents we had been asked to take, and made the round trip of eighty miles through difficult driving conditions. Eventually, a member of Metro Bank staff called us to her desk, but didn't introduce herself. After about 20 minutes she went to consult her managers. Fifteen minutes later she announced that Metro Bank "could not take the risk" and would not open an account for us. Dismissed. No further explanations.(The club was formed in 1909. It is registered with Companies House, and with HMRC as a Community Amateur Sports Club. It is regulated by our sport's national governing body, and others. We have a healthy, positive bank balance.)
November 2022 by E Amar
Why there is no self Deposit mashine in this Bank ?That's why lots of people close their accounts...
November 2022 by Ethan White
Incredible service brought to me by Samwell
November 2022 by Hima Redfern
Very kind polite and helpful staff
November 2022 by Katie Thayer
I really like this bank I like that it has late opening hours and open 7 days a week.There is no appointments for opening a account you just walk in and they get you set up straight away.They print your card and check books in store whilst you wait so no waiting for it to come in the post you have a working card as you leave.There is a coin machine that counts your coins and pays in to your account (free) the only thing is it really doesn't like 50p Coins and keeps rejecting them so you would need to be patient and keep putting them back threw until they all get accepted.The staff are friendly and helpful.This is a dog friendly bank with water and dog treats available.There is a customer toilet available to wich I have never know in any other bank company.I really like the design inside the bank and has a American feel to it.
November 2022 by Tia Williams
Today I came into the bank as I had locked myself out of my online banking. I was served by Miguel and he was absolutely incredible, even though it was a proper struggle getting me back into my account.
November 2021 by name
Top bloke at the counter immediately took me to one of his desks and reset my pin for me. Would recommend.
November 2021 by Peter Townsend
We have been using Metro Bank in Bath now for some time, i just wanted people to realise what a Total Breath of freshness they are, open 7 days a week and long opening times, every time i have an enquiry they amaze me every time i ask a question they respond so positively and their policies are way so different to the likes of Barclays - Lloyds & the like! Truly incredible staff and Bank policies are so different to the normal uk Banks!
November 2020 by beth harris
I love metro bank!! They are really really professional and customer orientated. I have never had such fantastic banking experience. They put all the other high street bully banks to shame.
November 2020 by Garreth Page
Would not recommend this bank they are useless they Steal your money from you as soon as I can I?m going to go to a different bank and open a new account wish I never opened an account with metro bank plus customer service team are very rude to you when you talk to them over the phone I would stay clear from this bank
