January 2024 by Jay Gaspar
Really nice area to shop, really posh and beautiful but mind you, it?s a bit expensive as expected. ?
January 2024 by Nick Westlake
Great shop been there years
December 2023 by Colin Guest
Mike Ashley has killed this store used to be brilliant now its dark and dowdy with absolutely no staff to be seen and absolutely no Christmas atmosphere at all.
December 2023 by Vic Millard
Britain needs its department stores!They are endangered and need support otherwise it's an arduous procedure buying perfume etc.for other half at this time of year.
December 2023 by Peter L
The lady at the men's accessories area was very helpful and provided good advice
December 2023 by Angela Walmsley
I have visited and shopped in Jollys for several years. I went into the store today to do some Christmas shopping but needed the loo. I asked a member of staff for help and she told me there were no customer toilets! Unbelievable I left the store without buying anything. This will be my last visit I am not spending hundreds of pounds in a store that cannot provide basic facilities for their customers.
December 2023 by Tony Johnson
So sad to see this store so backwards compared to our visit a few years ago. Dark upstairs, no cafe, no toilets, no service, no atmosphere, no Christmas cheer - come on! Get some retail basics right or you?re going bust again! So poor
November 2023 by Lisa Ralph
If you want to be ignored by the majority of staff then go to this store. I walked around trying to get some help with makeup and was treated as though I was invisible.Girl sat in MAC doing her own makeup ignored me. Went to another member of staff and asked if someone could help me on Armani and was met with a ?he?s on holiday? ?. No offer of help. How this store makes any money is beyond me because the staff are absolutely useless apart from the lovely lady from Clarins who took pity on me.
November 2023 by Nic Flava Hoskins
4-Nov-23 @205pm Not a good look with a member of stuff from Nara make up counter eating and on her phone... Wow!Over all stores ok
October 2023 by Hayley Osborne
Lovely shopping experience! Met Brin at the mac counter who helped me with some new makeup for my bad skin! He was so nice and knowledgeable didn?t oversell to me, and I came away super happy with my purchases. 100% recommend asking for him for your makeup needs or Christmas shopping!
October 2023 by Ilker Dogru
Here provides definitely better experience than most of other House of Fraser branches across the south west, my salutation for the gentleman working in men shoes department and helped us a lot on last Sunday, thank you very much
October 2023 by Simon Bishop
Love this shop always got designer cloths etc. Something for everyone and happy staff
September 2023 by Darren Jones
Visited the store again today my wife loves this shop and another purchase made this time from the perfume department.The customer service was second to none very professional and helpful and it sealed the purchase .The guy on the Guerlain counter was absolutely brilliant
September 2023 by Colin Glovebox
Great experience here with Tegan in the Menswear department. I hate clothes shopping but she really helped me going forth and back to find things that fitted me well. I really appreciated all the time and effort. Thanks!
August 2023 by amelia harriss
met with wonderful service and pricing was reasonable. the server was kind enough to provide me and my friend a couple of samples of other face creams and cleansers will be returning
