November 2023 by Antony Aland
Had to register my phone apt the Lady behind the desk (karen) was professional polite helpful understanding just the person you needed when you have a problem.A big thank you Karen
October 2023 by M C UK
Simply unacceptable! You cannot open high street branch with online attitude! Ridiculous opening hours, untrained staff, Barclays you're one of the biggest bank in the world, act like it or we'll take our business somewhere else after 20 years banking with you!!!!
September 2023 by Rohit Pradeep
Close very early as compared to other banks. The cash deposit counter closes at 02pm, which isn't mentioned here.
July 2023 by jamie fortt
Just wasted an over an hours petrol and my afternoon going to Bath only to see it cordoned off/shut down. Just say on the website it's shut temporarily or under construction it's not hard.
July 2023 by Lois Ross
Their counter is very rarely open. I have tried to pay in money that has to be done over the counter 3 times over the past week. Either it?s not been open or they close earlier than it says on the website. This is causing a massive inconvenience. Wouldn?t recommend using this branch of Barclays ever
June 2023 by Fred Hewitt
Staff most helpful and immediate attention was given.
June 2023 by Joseph Cottle
The staff were kind, and helpful. The interior is nice. The thing that?s not cool is this ?branch?? shuts their desk at 2pm each day, this site says they shut at 4:30. Went into town to deposit money and couldn?t because no one was there. Why dont you employ someone to be on there till you close? Or shut at 2! Or just state this so we dont travel in to get told no. Thanks
June 2023 by Hazel Jenkins
Seriously dreadful, wanted to bank cash . Only day we can do it and it?s a Saturday. Guess what they don?t open cash desk ! You wouldn?t think this was a bank , absolutely ridiculous. This was in the morning at main branch in bath
May 2023 by anne 1234
I looked on your website and saw that Barclays was open today. However I went into Bath and found Barclays closed and part of the Southgate cordoned off. Surely it is one of the functions of a website is to state correctly whether a business is open or closed. I know it is the Coronation today and premises might be closed. But come on Barclays, let us know.
April 2023 by clare de-pulford
Simply dreadful way to do business. No one qualified to help you. Only 1 cashier and 4 staff on floor with iPads that can?t help you do anything except bank online. If you could bank online you clearly wouldn?t be wasting your life going to a branch of Barclays!! I need to pay in cash from my business which I obviously can?t do via an app!! Even though I use drop and go I?m still in the bank for up to 45mins!! Time I can?t afford to spend away from my business!! It?s ridiculous!!!
March 2023 by Jaiden ?The Top Shagger? WHEYY
they shot my dog when i entered the building
January 2023 by Mickey Ikswokar
Went to the bank to change old £50 notes just after 2pm...cashier closed.Ask for menager but lady by the front said they can't do anything and I have to come back tomorrow at 10 so I lost £4 for parking at Southgate, waste my time to go there and they charging us all lots of money for transaction fees etc but they closing cashier at 2pm to save money on employee, pushing us to use machines(already had 2 situation when money was missing and they have to check it all so waste hour there). COVID restrictions are gone so stop using COVID hours!!! Definitely will change bank!
October 2022 by ???
The negative work attitude and perfunctory communication of the staff of Barclays Bank made me decide to go to other banks for business, perhaps they think my dress sense is not high enough
October 2022 by Ollie Smith (Ollie888)
Branch opens at 10am, SERIOUSLY!... Here's an idea... how about open the branches earlier so we don't have to lose paying hours to get to you. Sorry was having a bit of a meltdown just then.
October 2022 by Ollie 888
Branch opens at 10am, SERIOUSLY!... Here's an idea... how about open the branches earlier so we don't have to lose paying hours to get to you. Sorry was having a bit of a meltdown just then.
