January 2020 by Abi Boyd
Had my eyebrows threaded here today. They have been threaded incredibly thin even though I specifically asked to follow the shape that was already there. If that wasn?t bad enough, my eyebrows now do not match and are completely different shapes! I will now have to draw them on for the next couple of months. Horrific service.
January 2019 by Sonia Newell
Terrible, under experience beauticans and over charged. I've had single eyelash extensions and my eyes were glued together. Threaded eyebrows where she pulled 2 hairs out and they looked exactly the same. I've never had a good serviced yet
January 2018 by Emily Cousins
Hello, I visited your brow bar yesterday, I have never had my eye brows done before so was unsure what to expect, although talking to friends who have had threading before they assured me, The experience I recieved was not good at all. First of the women doing the threading did not ask any questions on what I required or style I wished, The lady who was less then happy about doing it in the first place and did nothing to put my mind at ease. Oh reflection on exiting Debenhams and looking in a mirror properly to look at the damage, my eye brows to not match! And I'm addition they are not tidy or anything that I could not do myself!! I'm very unhappy about my experience, which is a shame as the other girl working was friendly and pleasant.
January 2018 by Jennifer Lozano
Disappointed that customer service is so awful nowadays, I've been going to this brow bar for more than a couple of years after a few months break went on a Wednesday at 5:50pm and the lady didn't attend me because they close at 6:00pm and fair enough I thought is a bit too close to their closing time.However I went back today (Friday) at 5:35pm and she said I had to tidy up and clean this time, even though she had a customer sat being served and nobody waiting. To be honest I don't think that's good customer service, 25 mins to close seems exaggerated, I have been in there in the past and been served later than 5:35pm. I may be wrong and they are trained now to not receive customer past 5:30pm but it will help if besides close time at 6:00pm there's an advisory note of last customer 5:30pm - I went to another brow bar nearby closing at 6:00pm and they were happy to serve me at 5:47pm so I'll keep coming back to that one instead.
