March 2024 by michelle l.
Cute little pharmacy that is England's oldest continually running pharmacy/ apothecary shop. The smell reflects this, but it's such an interesting place to look around, and the staff is very friendly.
March 2024 by Katie Barnett
An amazing place; steeped in history - and knoweldge! This is not only the oldest pharmacy in England but the best!
December 2023 by john webster
Probably the best stocked pharmacy in the country with probably the most helpful staff.
November 2023 by Roxanne S.
Cute little sundry shop in Bath with lovely bath powder, lotions, etc. Was looking for a nice hairbrush and the proprietor offered one that was beautiful but tres cher! Two employees seemed to be hovering quite a bit - watching for shoplifters? Who knows? But it was fun to browse the tight aisles of this drugstore.
October 2023 by Megan Shewan
I went to the pharmacy this afternoon to get an antihistamine for a recurring skin reaction. I was itchy and fed up - but the person serving me was more interested in his laptop and what he was working on. I asked him if he could give me his attention while I explained what I wanted. His reply was that he could focus on more than one thing at a time! Clearly, customers aren?t important enough to give his exclusive attention to. I was desperate though for some relief and was explaining that I didn?t want cortisone as it made my skin peel and flake. As I was explaining he told me he was trying to tell me what I needed but I wasn?t listening to him (to be interpreted as: Shut up and listen!) Wow! He needs to know that every customer is an ASSET and everything else in his business is a LIABILITY. I am an asset - and deserve better service! Having recommended the antihistamine he then tried to sell me a cream - although I said I didn?t want yet another cream that would cause a reaction until I?d seen the doctor. Nevertheless, he was persuasive and got me to buy it. £29 later, he was still trying to get me to buy a ?soothing cream? as well as some tablets to boost my immune system. He clearly had no interest in helping distressed customers who are suffering from something that has motivated them to come to a pharmacy. He just wants to sell more products.This pharmacy is all about SALES and its priority is NOT CUSTOMER SERVICE. I will go back tomorrow to try and get a credit for the unused and unwanted cream (btw I didn?t get a receipt after I paid) and will avoid this place in the future. It?s a shame, as it?s in a wonderful building?
October 2023 by Nathaniel bain
Experienced staffGood serviceWould highly recommendAA++
July 2023 by Diesel Guitars
Best pharmacy in Bath
July 2023 by BigHairRob
Traditional Old School chemist. A lovely time capsule.Excellent service and two happy customers. Thank you gentlemen.
May 2023 by Lisa Willkins
Really helpful, nothing is too much trouble. And an emporium of products available too.
March 2023 by Connor Heads
Bad experience all round. I visited this chemist to collect a prescription and the guy serving was asking intruding questions about my healthcare. Initially he tried to overcharge. I recently got double the prescription for half the price at boots. Do not recommend.
January 2023 by Debbie Stevens
Very helpful pharmacist.
December 2022 by Ken Fryer
Staff really helpful and know what they are selling, gave me great advice.
September 2022 by Mark
Didn?t have my Med in stock but rang me a couple hours later when they did. Glad to have a chemist so close in the neighbourhood
September 2022 by Mark L
Didn?t have my Med in stock but rang me a couple hours later when they did. Glad to have a chemist so close in the neighbourhood
July 2022 by Ryan Boehm
Completely failed to supply me with my emergency prescription for my anti depressants left me feeling stranded and confused for half the day and in withdrawal with a headache and a panic attack. I finally got my prescription from somewhere else. Would not recomend for prescription pick up
