September 2023 by Jonathanccna
was staying to drop 1 of to uni accomidation and a bit of local sightseeing , chedder gorge, weston super mare , but weather inteceded , wet wet wet , but a good stay at this hotel , bit of noise from the motorway but not to big an issue , just be aware , handy though for good walks if the weather allows if not stout boots and coat
September 2023 by rebeccahY1042PM
Was a lovely and stunning hotel. The roof terrace was exceptional watching the sunset. Lovely service from the gentleman at the bar. Room was very small but was a good rate. The toilet was quite noisy through the pipes. Made random noises every 2 minutes. Also the noise from the room next door. The TV is on the wall where your head lays in the next room so wasn't ideal. Apart from this. It was comfortable and the fish and chips was delicious.
September 2023 by M5099GVjohns
We had to head west for a funeral, and searched online for a hotel with pool and steam room to givecus a bit of a feel good factor at a sad time. We really hit lucky here! Friendly and attentive staff, The evening menu had a good selection, quality and service great. Similarly, breakfast selection was really tasty. Tremendous views over the hills from the terrace, reasonable prices - we will be returning. Thank you to the Webbington for looking after us.
September 2023 by Angels Live
Such a beautiful peaceful hotel an location out in the middle of nowhere roads are very thin an kind of dangerous to drive along but close to the beach 20 mins away, only one staff let herself down by leaning over my food to serve my partner. The hotel itself is nice but needs a really good wall clean far too many spiders an cobwebs an little flies everywhere you look. Apart from that it?s very nice. Staff are very helpful an nice.Safety: Wasn?t sure about the safety felt a little uncomfortable at night no staff around just a number left on reception desk to call in case of an emergency
September 2023 by ????? ?????????
The worst hotel I've ever seen. Doesn't match the price and quality at all. Very old, everything creaks, both the floor and the beds. But clean. Poor sound insulation, small and uncomfortable beds, no blackout curtains, not suitable for relaxation. I do not recommend this hotelRooms: The room is not very big, the bed for two is generally very small and uncomfortable. There is no air conditioning, the TV is located inconveniently... The window cannot be completely darkened, so you will not be able to sleep in the morning. I do not recommend this hotel.
September 2023 by 574stevew
Five star staff. From the moment we arrived to the time we left, every member of staff was engaging, professional and positive. My challenge is to find out more about the history of the building. A great location that must once have been a place of grander. However, with that in mind the hotel is in need of major investment. Let's just say it is very tired. Whether it's the paint work, carpets, or general condition of furniture, a lot needs to be done. Walking around the grounds we found neglected tennis courts, a car park that needs re surfacing and a pile of dumped mattresses by the 'No Fly Tipping' sign. That said, while the gym equipment was dated there was a good range / amount. The pool better than many, although strange to find the steam room and sauna in a separate areas. We ate in the restaurant and there was no complaints. Well presented food that was good value for money. All that said, for the price for our stay was good value. I would certainly stay again if in the area. I suppose it's for management to decide whether investing money to improve the general environment makes good business sense, although speaking to staff they are very positive and customer focussed.
September 2023 by Riana T
I can not fault any member of staff with regards to their hospitality. Everyone was so friendly.However, I found the rest of the experience below satisfactory. The room was outdated and dirty. There was mould in the bathroom of room 18 (I informed reception who could only apologise). Curtains in the bedroom barely closed- we had to sleep with a gap, which meant we were up at the crack of dawn. Rooms are not soundproof- we heard someone running in their room and also going to the toilet in the middle of the night! Also, the double bed was 2 single beds pushed together, which was rather annoying! The wall also had stains on it.The spa was small and unfortunately, we were unable to use it because the day we had booked to use the pool, there was some sort of chemical issues with the pool.Breakfast food was basic; no pastries or croissants when we went at 7.30am on Monday; they had just finished putting them out at 8am on Sunday, as we were leaving the breakfast area. If you're going to start the breakfast service at 7.30am, it would make sense to have all of the food ready for then.As I said, staff were fantastic, but it doesn't outweigh the negatives.
August 2023 by ririg92
I can not fault any member of staff with regards to their hospitality. Everyone was so friendly. However, I found the rest of the experience below satisfactory. The room was outdated and dirty. There was mould in the bathroom (I informed reception who could only apologise). Curtains in the bedroom barely closed- we had to sleep with a gap, which meant we were up at the crack of dawn. Rooms are not soundproof- we heard someone running in their room and also going to the toilet in the middle of the night! The wall also had stains on it. The spa was small and unfortunately, we were unable to use it because the day we had booked to use the pool, there was some sort of chemical issues with the pool. Breakfast food was basic; no pastries or croissants when we went at 7.30am on Monday; they had just finished putting them out at 8am on Sunday, as we were leaving the breakfast area. As I said, the staff were lovely, but the rest of the hotel was not!
August 2023 by Rebecca Morley
The location is lovely and secluded away from busy roads and the view is gorgeous. The check in guy was amazing and super helpful, and did everything he could to be accommodating (bringing a fan and an iron to the room). However the room was incredibly warm and even with a fan was still warm and difficult to sleep. Also if you use the pool, beware that it?ll dry your skin out (I?m a swimming teacher and never experienced this?) but there was a good range of equipment to use in the gym and the use of the Sauna and steam room was lovdly
August 2023 by GingerNutz78
Stayed for one night for my nieces wedding which was held on the grounds of the hotel. The natural beauty of the gardens gave the perfect setting for both the wedding ceremony and the photos that followed. Service was great and all friendly when checking in and when generally needed. All in all the Webbington is a wonderful hotel with peaceful surroundings and comfortable rooms. A bit costly, but all the positives make up for it. Buffet breakfast was great and seems like the sausage and bacon are locally sourced to ensure decent flavour. Just make sure you get there early lol
August 2023 by Claire L
I think this hotel is excellent value for money. The decor is lovely, our bedroom was excellent . It was huge with wonderful rafters. A lovely big bed. Could be improved with bottled water in the room. The reception staff were friendly and helpful. Although tbey clearly do not read trip advisor reviews because they had no idea about the awful reviews their restaurant, had on trip advisor, both under the restaurant name, Tiark , and under the hotel comments. As a result of this we chose to eat elsewhere. The hotel management should really address this. I made use of the swimming pool, which was small but nice. Apparently there is an adult only time between 8am -9am. It would have been preferable to know this when I booked to use the pool at 9am in the morning. It was full of children being summer holidays. Apparently this company dies excellent family deals, which is great but I would have preferred an adult only swim. Would definately recommend the hotel. But wouldn't eat there.
August 2023 by orsyc2023
Quiet location with a great view, close to Cheddar and beaches. Hotel has everything you need for a relaxing stay: swimming pool, saunas, massage. Staff is quite friendly and helpful, especially Ethan, he is the heart of everything, really awesome guy.
August 2023 by U4163BBstuartg
Myself and my now wife Sophie had our beautiful wedding at The Webbington Hotel and Spa in early August. The entire experience was incredible. The staff were wonderful and very professional showing that they are experts in crafting the perfect wedding experience. Always smiling and asking if everything was ok, anything we needed they would get for us or help with. The management were especially accomadating and we couldn't have asked for more. The venue itself is very clean and the rooms are in excellent condition all around. This sounds like it should be a given but we didn't see one bit of mess or anything that looked like it hadn't been touched all weekend. They kept in touch right from the first booking and our wedding coordinator was also superb, eveything ran to schedule. Can't thank the staff enough and we already are planning a short stay there next year for our anniversary! Stuart G.
August 2023 by B9296NXjaneg
We stayed for the weekend as part of a wedding group for my son's wedding. We couldn't fault the attentiveness of the staff here! Everyone, from the manager to the waiting staff, were polite and friendly, and couldn't do enough for us. I highly recommend The Webbington as a wedding venue! The rooms we had were clean and comfortable. All of our party enjoyed the tasty, plentiful breakfast. After a lovely meal on the first evening we chose to eat here again on the Sunday and were not disappointed. My son and wife are already planning to celebrate their first anniversary weekend here next year, as they have so many happy memories of their wedding day. Note - the website does say - but there are a lot of steps in this traditional old buliding and no lifts, if you are in a wheelchair or find steps difficult. Thank you Webbington for a memorable wedding and stay. Your staff are a credit to you!
August 2023 by Hobbsy66
Lovely two night stay for my sons wedding at the hotel. Rooms a little dated but perfectly clean, tidy and well equipped. Lovely location and views. All staff were extremely helpful and friendly but a special mention must go to Ethan and Victoria who went above and beyond. Ethan is a lovely friendly and engaging young man and a real pleasure to speak to, nothing was too much trouble for him. A real credit to the hotel. The full English breakfast was lovely and there was plenty of choice to f you didn?t want a cooked breakfast also. We also ate from the restaurant in the evening and that food was also really nice. Not a criticism and my only suggestion would be to have some activities for children when spending time here for a wedding eg a few puzzles, books and games. We would definitely recommend and stay again.
