September 2023 by Christopher Cook
Very helpful, knowledgeable and customer-friendly service by Alexandra last Friday afternoon. Thank you.
September 2023 by Faron Dodd
Poor. I went in to buy a 4 pack of Brewdog Punk IPA. £6.25. I gave the cashier a twenty pound note and £1.25 in coins. She asked why I'd given her the coins when I'd already given her a twenty pound note. I told her it was to make the change giving process easier.She looked confused.She gave me £13.75 change and then handed me back the £1.25.She looked under 20 years old.Absolute donut.I also visited the in store cafe.... had an all-day breakfast, which was splendid.
August 2023 by Jennifer Bellew
Had everything i required, most shelves full. Staff very helpful and friendly
August 2023 by Anne Newman
Visited 8.30 pm on a Tuesday evening. Ladies toilets closed. Disabled toilets, which having a mobility problem I prefer to use, no toilet roll. Found helpful young male assistant, however, he could not restock the toilet roll and when I suggested perhaps he could supply some from the shopfloor he said that he wasn't allowed to do that. I used the gents toilets, with my husband 'on guard' outside. This is not the first time that I had an issue with toilet facilities at a Sainsbury supermarket.
August 2023 by speedymg1962 midge
Pot holes in the car park are terrible an why do they put the most miserable/ bad mannered woman on the checkouts, the charm school she went to was a waste of money!!!! Put's me off shopping there.
July 2023 by mooseman
Only called in for a breakfast, it was absoluty disgusting, all items were placed on the plate and microwaved within an inch of its life!
July 2023 by The Chabs
They inserted an argos in the back corner. Only issue is we went in for fly traps and it was the one thing they didn't have. But you can't cater for everyone.
June 2023 by B B
Visited this store this morning and was going to have a coffee before shopping. On approaching the counter my husband was met with a sour faced woman who continued her conversation with her colleague and then gave a sarcastic reply when he asked if he was in the right place to order some coffee. Needless to say we didn't order coffee nor stopped to do our shopping. Customer service skills need updating at the cafe.
June 2023 by Stephen Peattie
Always clean. Price match and more. Quality food. Using smart shop on your mobile phone makes it a quick and easy checkout.
May 2023 by Rach Lees
Great local supermarket, with friendly staff x
May 2023 by howard tarry
Great store layout,staff are lovely always happy and willing to help.Nice to see the manager working in the store helping the team out.I'm new to Whitchurch and was a regular sainburys shopper in Sale.Have to say this store is better.
May 2023 by andrew benbow
I had the mis fortune to call at sainsbury whitchurch on 27/04/23 I chose a frozen dinner for one which was on the reduced from £1.60 to £1.35 shelf ,however on self service checkout it came up as £1.60 so I questioned this with the member of staff looking after that area,she said it would have to be checked I responded please take it of my bill as I was in a rush and would leave it. She informed me she didn't know how to do that and called over another member of staff who proceeded to go and check k the price which I had told her not to bother as they were holding me up it seem it was on the wrong shelf . I just wanted to leave as I explained I was in a hurry .Having now faffed around with this other member of staff I was now running even later.thanks sainsbury get some staff who can do the job or at least listen ,that be the last time I use that awful store ,.
April 2023 by William Pearson
Prices definitely getting better. Good range and friendly staff.
April 2023 by Jean Arrowsmith
For the cafe barely 2stars the all day breakfast was awful. Bacon almost unedible it was way overcooked so were the eggs and it was not very warm.
March 2023 by HolidayChris
Greasy Cold Bacon Bap. Stopped here as I had done many many times on my way to Telford to see my grandchildren. Staff were as usual very pleasant but this time the bacon bap was cold greasy and unappetising. Should I call again?
