March 2024 by Jim Vithanage
We had a bad experience with our boiler which eventually got sorted by J&C - highly recommended ???
December 2023 by M KAMRUL
My boiler service was booked by J&C Home Services Ltd. I tried calling the phone number provided by PlusHeat but none answered my call.But Mr. Gulpreek came on time and performed the job very nicely. He was very courteous and his customer service was amazing. He is a superstar.Thanks to PlusHeat for providing service during Christmas?
November 2023 by Tyler Brocklehurst
Fantastic service. Reported a leak under my sink at 4.40pm tonight (on a Sunday) and by 6:40pm the leak was repaired. Baring in mind J&C are based an hour away from where I live you cannot fault this service. Really didn't expect a repair to be done on a Sunday! The chap was also friendly and was in and out of my property in minutes. Absolutely brilliant
November 2023 by Marcos James
Great communicationReally helpful and friendlyExplained the issue and what he did to fix the problem
November 2023 by Edith K Y Spragg
I would like to thank Johnathan for the work he did for us on our Boiler. I would also like to mention 2 of his workforce Rohan & Oliver. They were most Polite and Respectful to both our home and ourselves. I would highly recommend them. Once again Thank you!
September 2023 by Lauren Harper
We've had J&C out to our property twice for separate issues we have had with our boiler and couldn't recommend them any more highly. They were prompt and on time and entirely courteous the entire time. Our boiler was installed in the house before we moved in so we weren't aware of the issues we'd have with this specific brand which has resulted in the recurring issues but they advised us on the best way forward and fixed the various problems when they have occured.Consistently the best service and doesn't cost the Earth either.Definitely a five star from us and highly recommended.Service: Heating system maintenance
September 2023 by Nadiya Ahmad
Abhorrent behaviour from the owner - DO NOT BELIEVE 5 STAR REVIEWS!One of the owners colleagues of the company came to fix a water issue in our house; unfortunately making the job even worse. He was nervous, didn't even know how to resolve the issue as he said he worked with gas only (our house runs on oil). He was told to empty the boiler and that was it. He even said that all he will do is empty the boiler. However ended up adding a valve to the pipe when it wasn't his job to do so. This created a terrible leak in the house. We then had the owner come later in the evening to fix the job. He did not even spare 1 minute before walking out the house.I have never ever come across someone as rude, obnoxious and as self centred as himself. He entered the house and it was clear within seconds that he did not want to be here. It has left a scarring impression and had massively triggered me because of how you were toward my father. It was unnecessary.I had spoken to him on the phone earlier that day and even then he was extremely rude too. Everyone who seems to have had services through him, have evidently had better experiences, which made us hopeful that they would adhere to what people have claimed them to be. However ours was the worst we have ever experienced with anyone.Totally unwarranted, extremely condescending and the most unprofessional person I have ever come across.He refused to explain what the issue was, put full blame on us when it was evident his own colleagues had caused the issues from the very beginning. Refused to own up and engage in an adult conversation.He walked out of the house and left in such a rude manner. Child like behaviour with no sense of professionalism.Do not buy into the 5 star reviews.Have never come across someone like him and I hope no-one ever has to deal with someone with such disgusting behaviour like his.********EDIT: I have seen his reply and it makes me incredibly angry and upset when the response given by the owner himself are absolute lies.I have home CCTV cameras and phone recordings to prove that Jonathan was anything but professional. If he prides himself and the team to be professional, own up and firstly apologise for the way you acted and secondly admit that you stormed out within 1 minute of coming to our house AND put the music on extremely loudly in your van when we were simply asking VERY politely the questions to you. You didn?t even give explanation for anything.False accusations by yourself - the owner are disgusting and shameful.We all genuinely had full faith in you and your company based on the 5 star reviews because of your professionalism, friendliness and high standard of work produced, however we failed to see that from the OWNER of the company.Claiming that our words are fictitious is inaccurate because it simply isnt true. Who has time to make up stories like this otherwise?Our conscience is clear, we know we were helpful to the employees who came and were still polite to Jonathan himself despite his behaviour.Its a shame that amongst his flourishing reviews, he was beyond rude and obnoxious to us. Never have we come across a person like this.You may be professional and provide excellent service to others but that didn?t reflect toward us - both on the phone to me and when you came to our property. Your actions suggest otherwise.I wish you the best because you clearly are good to others. Maybe you just had a bad day and took it out on us.
September 2023 by Talal
**Shocked at all the positive reviews**Had a water leakage. Owner of the company came to the house, looked at the leak for 2 minutes and blamed us for the cause of the leak (even though the leak started 20 minutes after their own plumber came and tried to fix another issue). He refused to listen to us and would not explain his reasoning for how the leak occurred.He immediately walked out of the house, was angry and rude, and would not entertain any conversation regarding this issue.He finished by sitting in his van and playing music on loud until we left.Absolutely no professionalism.A professional who cannot explain the reasoning behind their own decisions is either incorrect or blissfully unqualified to substantiate their claims. Cowardly behaviour.I have taken a video of this if people don't believe this is exactly what happened.
September 2023 by adaesco
Had a emergency at home last weekend with a burst pipe to my tap. J&C attended within a hour which i was obviously very releived about. The enginneer that attended was very efficient and knowledgeable. He had the parts on his van and got us back up and running in no time. Highly reccommended ??????????Service: Heating system repair
September 2023 by Jim P
I never leave reviews but this experience was truly horrendous. I guarantee many of these reviews are fake! The owner was rude, unprofessional and refused to fix the leak that one of his own plumbers caused causes hundred of pounds worth of damage!! Avoid at all costs to save yourself the stress and find a proper plumber instead
September 2023 by Adam Swaffield
Had lots of work done by them in the past. Great professional company who are very easy to work with.Always been impressed with the quality of their work.A**
September 2023 by Grace Pulford
Would highly recommend J&C Home Services. They serviced our oil boiler and repaired a radiator for us whilst they were here. Friendly and professional.Service: Heating system maintenance
April 2023 by Mike Etherington
J and C attended my malfunction boiler. I had been told it needed replacing at £4k cost by another firm. He checked it's operating values...all well within tolerances. He then ordered a spare part ( electrical start up system) retuned couple of days later and fitted. Cost me £150 quid. Perfect operation since.Highly recommended.Services: Heating system maintenance
April 2023 by Darren Yarnold
Highly recommend J&C Home Services!The heating failed and we had no heating at all. Jonathan was so helpful and attended the following morning from calling in the late afternoon.The fault was quickly found and a temporary fix was put in place immediately to provide heating.Quote was created and provided the next morning and was extremely reasonably priced.Works were carried out quickly and to a very high standard. Clean and tidy, very considerate of our property - shoe covers worn at all times and cleaned up and left everything tidy.Service was so good I would recommend to anyone. It?s good to know someone so good and will be inviting Jonathan back to complete our boiler service when it?s due.Thank you so much.
April 2023 by ellen wong
Excellent service.We need someone to disconnect our gas cooker and cut off the unused pipes. J&C replied us promptly and gave us quotations immediately. Johnathan is a polite and professional guy. We?re very satisfied with the service from start to finish. Highly recommended.
