Shoe Stores in Telford, Shropshire

“I have always liked New Look and this new shop is great The choice is amazing and they have things in really nice material I particularly like the cropped tshirts. Just the right length.”

“We got out first pair of shoes for our little boy today. We were served by Paris and she was great! She was wonderful with my child and was really helpful. Thank you!”

“To the women in build a bear who served me yesterday (9/9/23) whose name I didn’t get but she had semi dyed red hair, was friendly and joyful employee, who clearly takes a lot of pride with her job. She gave me the child like experience one would want a build a bear at the age of 19.”

“Staff are so helpful here, especially trying to find sensible school shoes for my kids with the impossible requirements set by our school uniform list.Recommended to anyone with school aged kids to get decent shoes at a competitive price that don't fall apart in 5 minutes play time...”

“Just wanted to say a huge thank you to Mandy for this morning. She was incredibly helpful, looking for an item we wanted to buy. She apologised for the online search being slow, but nothing was too much hassle to her. It is so lovely to find someone with traditional customer service who aims to please. Very satisfied customers. Thank you Mandy.”

“Always pop in to grab bits for my mom whenever I'm up town.Mainly Yankee defuser refilled and plug in refills.I have always found the staff friendly and helpful here.”

“A clean and tidy store despite being busy the queues were short and the young man who served us was excellent and went out of his way to find the pieces I was looking for in my size. I was really impressed soo took a photo of him if you need help he’s the one to ask… excellent service x”

“Telford Matalan is an ok store, however, I do feel the Shrewsbury store is a bit better as it often has more stock and products that cannot be found in the Telford store.All Matalan stores offer good quality products at reasonable prices though. With so many stores and department stores closing (like Debenhams) we all need stores like Matalan, so I am happy and very appreciative with the service they provide.”

“Best staff and integrity. I Bought 2 pairs of trainers, one for me,one for my wife for a trip. She placed in suit case and tossed box.Later learned manufacturing sewn one up to tight and shorter.Manager did NOT hesitate to allow me to swap for another pair she admired..Sometimes manufacturing makes errors and even without box they stood by their products,reason only place we go,and they stock most recent offerings like back in the states..Nice people always working there.”

“Excellent range of Christmas goods. There was an increased range in the food hall, providing tempting goods for everyone. There was no shortage of assistance if required.Two days ago, I lost a favourite earring there, and staff found it, keeping it safe in lost property - going the extra mile. It was a very enjoyable visit.”

“So i Went into the store twice this week for trainers for me and for my son both times greeted by lovely Young Gentleman who i asked his name before i left and he was called Owen… he couldn’t do enough for me while shopping in store, really quick friendly and professional with a smile always! how ever i felt Guilty for owen as their was group of staff seem to be young ladies all having a giggle and laugh around the till area to which didn’t seem work related. Clearing knowing Owen was left on his own to work trainers which there was other customers around me waiting . Owen also took me to the till to pay.. and sorry to say but manners and attitude of the other staff was poor.JD is a store which i expect to be full of life vibrant kicking and ready with latest fashion with the same attitude with the staff to follow!i will be returning to shop here on the basis of Owens workmanship..But customer service in this store barr owen needs to be addressed.”