March 2024 by Lucy.t.c
Such a lovely, helpful and understanding team at ScS Telford. Hamraj helped us find our perfect sofa for the budget we were working with, very happy to help guide us and positive at all times even managing to make our dream first sofa affordable for us. Massively appreciate all help and support that was given.
March 2024 by Sam Foskett
Ray was nice when we went in, we went round the store and heard manager shouting at staff to follow customers. We then heard the manager laughing saying to colleague that there is no point at us looking for a sofa because we don?t have a house (told staff member that we are going through the process of buying a house and are soon to complete). Manager was extremely rude. Would not recommend, very pushy.
February 2024 by Sarah Jarvis
Really helpful staff
February 2024 by Glyn Boulton
Dealt with Tony, very professional, helpful, polite, and not pushy or in your face. Pleasure to deal with
February 2024 by peter mckee
very good at what they do
January 2024 by Valerie Price
Bit to pushy for our liking we like to browse but sales team didn't leave us alone
December 2023 by Stacy Lynam
Good selection of sofas and attentive staff.
December 2023 by nickos383
I recently purchased both laminate flooring and vinyl for my kitchen from SCS, and I must say, I am thoroughly impressed with the overall experience.The vinyl, a crucial choice for kitchen areas, provided both functionality and style. The selection process was made easy with the assistance of knowledgeable and friendly staff who guided me through the different options, helping me find the perfect match for my home.SCS stands out not only for its product quality but also for its customer service. The staff was patient, answering all my queries and ensuring I felt confident in my choices. The purchasing process was smooth, and delivery will be promptly.Overall, my experience with SCS has been exceptional. If you're in search of top-notch flooring solutions coupled with excellent customer service, SCS is the place to go. I highly recommend them for anyone looking to enhance their living spaces with quality flooring materials.
November 2023 by Abdul k Nabi
Fantastic Range nice clean store amazing People who are kind considerate and very knowledgeable
July 2023 by Rafa? Kowalczyk
Can you update your store hours on Google, please? I?ve just been to your store and it?s closed.Edit: Added 2 stars for quick response on my comment which reassurance of solving the matter (cust. service)
May 2023 by Bradley Marlow
I would like to say a massive thanks to Charlotte! Everything that Customer Service should be. Walked through the door, polite greeting, spoke about what I was looking for and respected that I wanted to have a look around and measure what would fit in the space I had available. She advised where I could find prices whilst I was looking around and was available to answer any questions I had. I didn't purchase on this visit but will wait until I've got the keys to my house and will be back for sure.
February 2023 by Milly Davies
Where do I start? They?re fantastic when you?re in the door trying to buy a sofa, will throw in lots of amazing deals and get you a great price. Be warned, the after care isn?t the same. After ten months our sofas are ripped and flat. The rug that was thrown into the deal was thrown into the bin after three months due to ripping. We were promised sofa guard (which is on our bill) and the delivery drivers were happy to inform us that this hadn?t been done. You call up the Telford store and he admits that he has overcharged you but ?can?t do anything about it now? and puts the phone down when you?re telling him where you stand. Don?t go here unless you want to be over charged and have a broken sofa after 10 months. The customer service of the manager means he either needs sacking or a serious course of manners.
January 2023 by Shane Pearson
Very helpful plenty of choices and discounts
November 2022 by Benjamin Colton
Good choice but outside the sales the prices are shockingly high. Will come back at xmas and check again.
November 2022 by jayne harris
Just bought a sofa from here, Amy was lovely very helpful and friendly, never felt pressured.
