December 2023 by val griffiths
always been brilliant bank
June 2023 by Clare Keane
Used the Telford branch to open accounts for my children and the service received was superb. Anna who opened the accounts was knowledgeable, friendly and really helpful throughout. Absolute pleasure to deal with and highly recommend Santander and particularly this branch. Thank you.
February 2023 by peter Fletcher
Fast and efficient. No que midday Thursday so all good!
November 2021 by Stephe JB
Friendly helpful staff
August 2021 by Stephen JB
Friendly helpful staff
September 2020 by jez parry
Don't like banks, but I don't get any ill feeling walking into this one. Super-professional and personal staff.
September 2020 by Helen Featherbe
Very helpful staff.
July 2019 by Maggie Toy
Perfectly serviceable branch in my experience
July 2019 by Pauline Oldroyd
Very helpful branch people.
August 2017 by Janice Bannister
Abruptly informed by the cashier that as a business banking customer Im not entitled to counter service , whilst I don't have a problem with the express system I was paying in quite a large sum of cash and there was no queue , cashier was just sitting doing nothing. My cash deposit then appeared on the screen as a withdrawal and I was asked to press enter , which I refused and pressed cancel instead. I was then informed by the cashier that she would have to set the same wrong transaction up again and I would need to press enter and accept the withdrawal status. Cashier said this was so she could cancel it on her screen , all sounded very strange and when she did the transaction correctly as a deposit I received a receipt , but when I asked for a receipt for the voided transaction again she was abrupt and said they didn't issue one, so I queried how I was to be assured no withdrawal actually took place . Only then was I issued with a mini statement. I'll be looking to change banks if this is the abrupt service I receive , as this was my second ever time using a branch , usually my account is managed online and via post.
May 2017 by Dennis Athersmith
Good service
January 2017 by Stacey johnson
I love my branch, the staff in their are so lovely x
