September 2025 by A C
Lack of knowledge about our Honda car meant service work not carried out in full, technician and service receptionist said my car didnt need a software update, but my cars display still says otherwise. Honda UK don't seem to care that what looks from the showroom front is a Hyundai dealership are doing safety recalls and servicing Honda cars, and apparently don't know how to update a cars software
August 2025 by Rita Church
Very efficient, thorough and reliable.
July 2025 by B N
Wonderful customer service.
July 2025 by richard clayton
Firstly Jane is wonderful.
Booked car in for service, and they didn't order the parts in to do the job.
When booking in I told them that it would need rear pads, discs and calipers... again these weren't ordered in. (Weeks notice should be more than enough time to have parts with them.)
Called.me back to tell me they couldn't complete the jobs as the parts weren't there, and the earliest they can get me in would be a week later!!!
Picked up the car and the service book hadn't been stamped.
As the car wasn't properly valeted ive been told I can take it back for a valet, but I doubt I will take them up on the offer.
July 2025 by Ian Thompson
Service MOT sorted very friendly and helpful staff. Broken arm meant I couldn't drive, no problem as they arranged to pick up and return my car for a small charge. Kept me informed at all time. Have used JT Hughes Telford for many years just a shame they no longer sell Honda.
June 2025 by Ken Finney
Service was carried out and was fine. However when the car was handed over I mentioned that the rear upper brake light was not working and could it be attended to please. On collecting the vehicle I was somewhat disappointed to find this hadn?t been done; only mentioned on the car health check as an advisory issue which I was aware of anyway!
May 2025 by Phil Parton
Good job, no fuss!
May 2025 by William Deason
Service arrangements worked to schedule.
May 2025 by david defriend
Good customer service friendly and welcoming, all jobs done to a great standard can't argue with that anywhere.
April 2025 by Janis Stewart
Extremely helpful, professional and kind.
March 2025 by John Slynn
Knowledge and efficiency of staff.
March 2025 by Jan Hill
Very helpful service department IE Cara. Oliver and I had a historical chat, quite informative. ?
March 2025 by angela baynton
Thank you. My service was carried out while I waited in a comfortable area with various coffee options to help myself to.
March 2025 by Muriel Miles
Very good service and the lady who I saw was helpful with the things I asked.
February 2025 by Rob Perry
recently took my wife's car for a service and warranty work at hyundia shrewsbury. excellent service from start to finish even sent my wife a video showing the service and explaining what was done and what to keep an eye on will definitely be going back
