“I have always found the team at Telford very friendly and knowledgable. When a project I’ve been working on was going awry I called and asked if my next plan of action would work. After listening to the issue I was having, Elise explained why my plan would actually make it worse not better! She then gave me the solution to fixing it which not only saves me money but precious time as well, I am so pleased I called and can’t thank Elise enough. Thank you ??”
9:30AM - 2PM
1A Vineyard Rd“Jay offers a very professional bespoke service, optimising and making the most of your room to give you a kitchen of your dreams. Our kitchen was installed by tradesmen of the highest standard and on time. Excellent!”
9AM - 6PM
Unit 6“In and out straight away, no queues which is just how I like it. Friendly staff as always and very knowledgeable about what they sell, and if they can't help you, they go out of their way to find someone who can. They sell a variety of hobby stuff from miniature models to sewing, from sketching to crafting, whatever you need, they sell at a great price.”
9:30AM - 6PM
Unit 7“i ? hmv i get all my taylor swift cds from there!! i’ve almost got them all the staff are literally lovely, and this one girl who serves me usally wearing a bandanna is the sweetest, thank you ?”
8AM - 12PM
Rookery Rd“Top Quality items for reasonable prices, I went to wickes and b&q but neither had any selections so tried this place out. Top customer care and well looked after.”
“Excellent customer service delivered while choosing a new bed. Natasha was helpful and knowledgeable. No pressure sales. Not rushed at all, even though the shop was due to close in 20 minutes. Also, a lovely hot drink was made. Looking forward to the delivery of our new bed.”
“My wife said the apple pie she had in the Telford cafe was delicious and I totally agree with her . Nice short crust pastry, open top apples not too sweet . Just how mom use to make it .”
“Brought a cooker and washer year and a half ago and was very impressed with the staff and delivery as took old ones away. Everyone friendly. Then November last had fridge freezer from them and was very impressed with that too can't fault them .”
7:30 AM - 7 PM
Snedshill Trading Estate“I visited wickes over the Christmas period and was greeted by a member of staff who was very helpful assisting me to find things I needed.Very well stocked store and very helpful staff.Quite a big carpark and parking for vans/trucks.Overall I'd recommend to all ?Thank you wickes staff ?”
“Lovely to pop in,for office products and ideas for the kids,books and craft needs,ifound the staff freindly and customer focused, pop in and have a browes when in telford centre”
9AM - 4PM
Unit C1“We’ve completed 3 major tiling projects since late 2020. There are other tile retailers in Telford - and where you go is probably driven primarily by tile choice - but Topps seem just so much better than the rest. Their approachability and flexibility have been the deciding factor. And their tile selection is inspiring. Richard, one of the management team, took great trouble to understand our projects and was spot on with all his advice. Highly recommended - a really good quality store.”
8AM - 8PM
Unit 2“Have just purchased a new hose called ' magic' but it's a bit too long so plan to cut a bit off and make a smaller hose. I've just spoken to Shane at the distributors -Sunnyside Home &Garden Centre Whitebeam Way Verwood Dorset about some more fittings,wow you don't get that sort of service very often what a pleasure it was to speak to him I wish I lived a bit closer I would certainly pay them a visit thanks again Shane.Mo”
8:30 AM - 4:30 PM
20-22 Market St“I would just like to say a massive thankyou to Abi and her colleagues for their patience today in the Telford store. Abi was really helpful in helping me choose the right garden furniture and assisting me to the till. A very polite helpful and patient gentleman served me ( I didn't catch his name) payment took a while as I had never used the Klarna pay before and it took a bit of figuring out. Then Abi and another female colleague, (who's name I lso sadly didn't get) helped me to the car. unfortunately getting the item I purchased into my car wasn't as easy as I thought. Abi and her colleague were so unbelievably patient while I rearranged my car several times, while juggling my 3 year old (who they chatted to throughout!) eventually after a big game of jenga we got it in. I couldn't be more grateful to the staff I encountered today. Absolutely 5* customer service and all a credit to the store. thankyou so much.”
9AM - 6PM
Unit 3“Love our new bed! customer service was very helpful when I had to call them they talked us through how to fix our issue. Delivery was great arrived within the time window. Very pleased from start to finish”
9AM - 4:30PM
52 New St“Fitting a new kitchen in the run up to Xmas and discovered (on Xmas Eve!!!) that our hob had died. Couple of panic phone calls later and this fantastic shop had a beautiful new induction hob ready for me to collect in minutes.\\nFirst class advice and product knowledge saved the day! Great prices too.\\nThanks a million and happy new year to all.”
Closed
D11“I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs Mariel Ramsey, and she managed my account after I Invested $1000 and got a successful withdrawal of $10,200 within few days of my investment, "It always seems impossible until it’s done"., with Mrs Mariel Ramsey your hard-earned money is 100% secured/Safe You can contact her via Email: [email protected] WhatsApp +19736928825.”
8AM - 12PM
D18AM - 12PM
Unit E4“Bought some fascia boards and was told delivery would be a few days. Got a phone that they could deliver the same afternoon of the original order and it was dropped off a few hours later. Excellent products and service. Thanks ?”
9AM - 7PM
Wrekin Park“Simon, one of the staff members were incredibly helpful, went in to pick up a package that hadn't been booked in yet, but went out of his way to book it in so I could take it. Other than this, he was genuinely a nice dude.Thanks Simon!”
9AM - 7PM
Wrekin Retail Park“Telford Matalan is an ok store, however, I do feel the Shrewsbury store is a bit better as it often has more stock and products that cannot be found in the Telford store.All Matalan stores offer good quality products at reasonable prices though. With so many stores and department stores closing (like Debenhams) we all need stores like Matalan, so I am happy and very appreciative with the service they provide.”
9AM - 6PM
Telford Forge Retail Park“I would like to say a massive thanks to Charlotte! Everything that Customer Service should be. Walked through the door, polite greeting, spoke about what I was looking for and respected that I wanted to have a look around and measure what would fit in the space I had available. She advised where I could find prices whilst I was looking around and was available to answer any questions I had. I didn't purchase on this visit but will wait until I've got the keys to my house and will be back for sure.”
7AM - 8PM
Unit 2“In the past, I had worked for Argos, in their flagship store in Milton Keynes. I am happy to say that as a customer, that this store (Argos Telford) demonstrates exactly the level of customer service that all stores (Even the Flagship store in Milton Keynes) should follow.I have never had an issue purchasing items from this store, and have always been greeted by very friendly staff on the shop floor, at the tills, and even the collection point.Previously (from other stores) I experienced the problem of being sold customer returns, as well as items that had already been opened, and poorly re-sealed. I can safely say that this hasn’t once been an issue for me at Argos Telford.Argos Telford; you have set the bar high, and restored my faith and enjoyment in shopping at Argos.”
9AM - 6PM
Unit 10“Little bit short staffed today, waited around 5 mins to speak to Jimmy who then processed my order in lightning speed! Total time in store was around 10mins and item will be ready to collect within the next couple of days.Jimmy was really helpful and got the order processed within a few mins!Overall I had a good experience in this store. Not five stars as they were understaffed but the whole experience was good. Thanks Jimmy ?”
9AM - 5PM
34 New Street
“Visited the Telford store with my sister to look at sofas. She ended up totally happy with her choices after speaking to Tony who was knowledgeable, honest and a very lovely man! I previously visited the same store with my sister-in-law who bought the same sofa also with help from Tony! I might be going back to him at some point to get myself one!”