December 2023 by Nick Hughes
Very disappointed chatting to my parents about their phone contract who are loyal customers because of the "nice people" in the EE shop. They've been paying £33/month for a 2-year contract that includes way more than they could ever use (they've averaged significantly less than 1% of their monthly data limit since they got the contract!), but with a cheap and rubbish phone as part of the contract that you could buy on Amazon for less than £100. Clear profiteering from vulnerable people: I'd advise people to look elsewhere (look at Martin Lewis's website if you aren't good at understanding how to get a mobile phone at a normal price).
December 2023 by Bradley Marlow
Wanted to say a big thank you to Ben for his help yesterday. I made the mistake of moving away from EE to a O2 late last week and what a massive mistake it was. Ben was able to get me sorted out with a new plan and swap my number back to EE. I genuinely don't think I'll leave EE again. Customer service is flawless and coverage brilliant! Every time I have been into store it has been a wonderful experience.
December 2023 by Robert Birch
Spoke to Nick who gave sound advice with knowledge and a sense of humour. A good lad!
November 2023 by Evidence Muvindi
Great deals, efficient and fast. good customer service
November 2023 by Hilary Cash
Helpfull young man called Ben
August 2023 by Susan Davies
First visit very friendly welcome from Matt went in with a problem on my phone which was sorted my deal was coming too an end on checking so got a really good deal very happy customer glad I called into the store.
August 2023 by James Wood
Daughter ordered her apple watch online for collection. Turned up today with her Military ID but they said it wasn't suitable.
August 2023 by Andy Pratt
Helpful, but difficult for them, as my contract did not end for another week
July 2023 by Phil Poole
On Sunday the 9/7/23 I went to the Telford store to sort out my phone which was in hibernation,I can?t remember the gentleman?s name or his trainee but they were both very knowledgeable, polite and sorted my problem out very quickly, would definitely recommend.
June 2023 by Janet Rae
The staff are very helpful and friendly. I don't know much about technology and they are very patient with their explanation. Good shop. !!
June 2023 by Mandy Drapier
Matthew in this store is fantastic. Very helpful and knowledgeable
June 2023 by Les Lee
Staff very knowledgeable and willing to help
January 2023 by Sue McKnight
Very helpful and answered all questions.
January 2023 by Jenny Mason
Great shop with great staff, friendly and welcoming and nothing is too much trouble. Got me a great deal on my new Google phone and switched my broadband for me too, saving me around £40 per month from SKY. Thanks!
December 2022 by John Maddock
Fantastic professional staff very knowledgeable 1st class service
