January 2024 by IAN HOWROYD
Had 2 flat white coffees ?? They was made perfectly ?2 cakes fresh to ?thank you to the hard working staffHighly Recommend this Costa ???
November 2023 by ian s
Best place to get a drink and snack Lauren makes the best hot chocolate I've had but the other staff are all a close 2nd you also get great points
October 2023 by Breakpoint24
The last 3 times we've been in the toilet hasn't been working. Always a sign outside saying 'An engineer is on their way', well, I dunno where this engineer is coming from, maybe New Zealand by rollerskate & row boat. Maybe we've just been very unlucky with timing, but I don't think we'll be visiting again. Having a 4yr old who sometimes cannot 'wait' . . . . we'll just go somewhere else, more reliable, with better facilities.
May 2023 by Abie W
Come for lunch as a treat for my little girl before nursery and met Daddy whilst he was on his dinner from work. Customer service was terrible. Staff looked so miserable. I wanted a cooler as it was warm but the scream had changed. The lady serving me looked at me as if i was an inconvenience. After she took my order i even commented how annoyed everyone looked and her reply was one of the ovens had broken. Out of the three woman working not one looked at us and smiled or made an effort to talk to us or made us feel welcome. Personally if you working in hospitality you need to have something about you. The customers that come in are keeping that business going. They don?t return you have no job. I also thought the choice of cake was very limited. Everything looked like it had been sat there a week. Our order was £25 wish i?d of walked out and not spent a penny when we walked in to the cold welcome. Won?t be returning. Shame as it?s the closest one to home.
February 2023 by John Witchell
Not a bad Costa this one. Just a couple of staff though, so although we managed to get served quite quickly, a queue of 10 did mount up about 10 minutes later. The view across the carpark is not inspiring but strangely fascinating.Coffee good, cakes good, and if you get there before 11am, you can buy a bacon roll for £2 instead of £3.50 to accompany your medium/large drink.
February 2023 by Stephen Richards
Nice airy seating area but staff so slow and with zero customer skills other than chatting with their friends. Half the tables were uncleared, making it difficult to find somewhere to sit. Def not up to usual standard, perhaps just having a bad day?
February 2023 by Charity King
Lovely service and staff.My 7yo loved his chocolate frappe, thank you Ellaine, after the mint choc-chip was not what he expected. So kind.
February 2023 by James Ross
Normal Costa decent sitting area though.Cappuccino way too much even a small is too big but guess people like more ...takes away the taste of the coffee ?It would be nice if Costas had a bit more greens you could eat.But I treated my mum so that all that matters.
February 2023 by Wendy Weston
Excellent drinks and food, staff are brilliant too so friendly would recommend when shopping pop in you won?t regret it
February 2023 by Serafin Lopez
Clean and friendly, professional staff
February 2023 by Lewish05
Came in to catch up with a friend and the service was poor by jan, I had expected to come for a fudge frappe but no fudge? He didn?t explain to me what they had ran out of or had non. Service was not what I expected and my receipt did not have my items displayed therefore I could not get a refund on an item
February 2022 by BFAA-allergies
It was Valentine?s day, and they shared the love. Told them about my food allergies, all equipment was cleaned and recleaned, they were respectful, polite, and nothing was too much trouble. Thank you for making me feel safe.
February 2022 by Gail Baugh
Very enjoyable and safe
February 2022 by Penny Knight
Friendly staff, quick service, clean and social distancing taken into account.
February 2022 by Alexander Murphy-Brown
Starbucks every time ?
