August 2025 by Allan Natty Dale
The lady with blonde hair need sacking
December 2024 by Mike Duckett
I needed help with something yesterday and there was only one member of staff on the till who was busy, and told me she was on her own and just pointed me to where to look. I try to shop locally but this was just an example of where I came home and shopped online.
November 2024 by Tony Sidonio
Geoffrey the Giraffe arrives with ToyrUs in W H Smith.
September 2024 by Kieran
What do I say rude staff who claim they haven't been there long so don't know anything about store absolutely outrageous staff look drugged up anyways zombie mode won't be returning ran down dump
July 2024 by Remmi Mcmartin
Maybe the lady who?s a bit like a school headmistress should find another job ! A bit rude and abrupt. ! A bit more compassion. Since when did post get collected at 11.30am. You know who you are shame on you
April 2024 by Peter S
Slow. One staff. Queue of ten long. Sort it out
October 2023 by Daphne Monk
The store is understaffed, and the store is filthy, both on entrance and the stairs are particularly poor
August 2023 by Naomi Barnes
What a sad excuse for a shop. We went in here to choose a comic for my son and the selection was dire. About 1/6th of what a WH Smiths usually has in other branches.
May 2023 by Peter Shepherd
Slow. One staff. Queue of ten long. Sort it out
April 2023 by William Harding
Not enough books
Nuff said
April 2023 by John Tapley
Nothing remarkable. Neither good or bad.
February 2023 by Molly Hilton
I was purchasing some new pens and couldn't help but overhear some above and beyond customer service. Holly was helping an elderly lady that got confused with a discounted item she was purchasing. Holly was very friendly, helpful and had brilliant tonality to her voice, she quickly resolved the issue under pressure as there was a queue forming. She greeted every customer with a smile. It's so refreshing to see such a kind gesture.I did ask her name before I left(1:30pm 06/02/2023)
November 2022 by zballyn
White tie on labels advertised at 3.50 on the shelf when I get to the cash desk he asks me for 4.50, when I mentioned it he said there's no one to check the prices! That's really reassuring.
August 2022 by Andrea Williams
Excellent for prices on books but went in today and went to buy what I thought was this week's That's Life magazine but was last week's..new magazine is out on Thursdays so not too hot on getting new magazines out on the shelf (went to local newsagents instead)
August 2022 by David Johnson
Staff were helpful and friendly very good selection of magazines covering a lot of various topics, good bargain sales baskets with nice discounts.
