December 2023 by Steve Williams
Mixed experience different staff members had different communication skills.Some good, some not so good.
October 2023 by giles foden
Top job once again from Jonny the store managerNot my first visit-Straightforward honest adviceIn my opinion ? easily the best advisor Vodafone have either in store / online and via phoneRestores your faith a little in mobile tech!??
November 2022 by Craig Gordon
Bradley is an asset to your store. Excellent service with a smile and a chat. Can't ask for more.
September 2022 by Carly
Excellent customer service. I popped in today as the camera on my Samsung S21 ultra wasn't working. The assistant Chloe was really polite and helpful. I thought I'd have to pay for a new camera but she sorted out a software issue that was causing the problem and now the camera works perfectly. I didn't have to pay anything! Really impressed and grateful for the help. Thank you!
September 2022 by Carly Steward
Excellent customer service. I popped in today as the camera on my Samsung S21 ultra wasn't working. The assistant Chloe was really polite and helpful. I thought I'd have to pay for a new camera but she sorted out a software issue that was causing the problem and now the camera works perfectly. I didn't have to pay anything! Really impressed and grateful for the help. Thank you!
August 2022 by Rose Spencer
Very polite staff and helpful
August 2022 by Julie Thomas
Excellent service from Chloe. Explained everything in detail.
July 2022 by Nicky Shoesmith
Great staff in there very helpful and friendly
July 2022 by Janice Barnes
Very helpful assistant.
June 2022 by DC 2
We went into the store yesterday morning to try and sort out an iPhone that wasn't charging properly. I feared the worst and potentially it costing lots to fix.Quite the reverse, phone was fixed in seconds and then Jonathan and his colleague (sorry didn't make a note of her name) reviewed the whole family's tariffs etc for mobile and broadband, we left with an upgraded phone and a significant monthly saving.Quite literally superb customer service from both. No pressure to do anything and it felt like they genuinely wanted to help us get a better deal.
June 2022 by Jonny Craven
Easy transaction and staff go above and beyond!
May 2022 by Nick Simcock
Very freindly staff, extremely helpful.
January 2022 by Alex Cairns
If you are going to advertise as open 10 till 4 on a sunday then bl00dy well be opendragging your ar$E In on a Sunday in the sleeting rain is not niceEdit ... Good to see it?s changed now
September 2021 by Nicky Tooke
Great staff in there very helpful and friendly
August 2021 by Leanne Jayne Jayne
Went here yesterday, never again. Staff are rude and uninterested in any form of communication. They wouldn't let me lower my contract even though im now due my upgrade. ???? Never had such bad customer service from here.
