March 2024 by Charles McCay
very helpful and quick service - recommended
March 2024 by Leigh-Roy MacFarlane
Great friendly service and was willing to go the extra mile to get me rolling. The Ascend system (that all Trek stores use) made the process of payment, quick and seamless.
February 2024 by Raj Singh
I picked up my new Trek from the shop yesterday and am over the moon with the Marlin 5 and especially with the service Will gave me. He has showed great customer skills and patience finding me the right bike for my budget. Thanks for the coffee's and enjoy the doughnuts. see you soon for an E bike fingers crossed. Raj
January 2024 by Simon Farnfield
Friendly approach; nothing is ever too much trouble; knowledgeable staff; great range; will welcome any bike / rider..
January 2024 by Debbie Holland
Always friendly, knowledgeable and professional - knew what to recommend for my specific bike but weren't pushy, thanks!
January 2024 by James Curtis
Great bike shop with very friendly helpful staff
December 2023 by O H
Excellent staff and service, great products and price. Happily return again !
November 2023 by Mick Pound
Great service from all the staff whenever l visit the Shrewsbury store, always try to resolve any issues and get you back on the road as soon as possible They are also impeccably courteous, and always do their best to help no matter what the problem Particular shout out to Will who l've liased with on the last couple of occasions, super friendly guy couldn't do enough to help and an absolute gent Thanks everyone Mr M Pound
November 2023 by Tara Broadhurst
Trek came to the sports village and I had purchased a new bike for my son for his birthday and it wasn't made up. I didn't have a clue where to start and I took the bike to trek and they had made it up great quality sturdy within 40mins. Wonderful service!!!
November 2023 by Jake Newbery
Really helpful regarding the bike2work scheme. Gaz was great with everything! The bike was ordered and arrived before expected! Had a run through on how to maintain the bike and offered a fantastic aftercare service...top marks all round ?
October 2023 by Lorna Hinde
Really helpful, friendly staff. Very efficient service. Quick turn round. Clear explanations of suggested work to be completed and prices quoted in advance. Kept up to date with progress/if any delays in getting parts.
September 2023 by Mark John Crumpton
Very good friendly I have autism so I find it hard choosing things they where very good a specially Gaz thank you so much
August 2023 by Ben Nimmo
Trek Shrewsbury is the model of exceptional customer service and commitment to quality. When my bike hit a snag, their repair department efficiently tackled all the warranty issues, leaving no room for worry. Instead of a quick fix, they replaced the entire frame, standing true to the "warranty for life" promise.Their dedication to customer satisfaction was evident as they expedited the repair process without compromising quality. They graciously lent me a road bike to keep my training uninterrupted, showcasing an understanding of my needs/problems.Trek Shrewsbury's impeccable service, quality commitment, and empathetic approach make them a top-notch bike shop. Highly recommended!
July 2023 by Beatriz Arranz
I had an issue with my new Brompton's gears. I took it to Trek, where it was fixed very fast. Professional and really nice team, I definitely recommend it!!
July 2023 by David Jones
The best shop with the best service possible. We'll done Javier what a place!!
