December 2023 by Ivan Ostrev
After 4 years with this company as a loyal customer today the shrewsbury workers 3 made me cancel my soon to be renewed contract with them. due to their error in terminating my current contract then i got the unprinted new phone back they had forgotten to end the phone payment scheme so they had to offer me as a result of a delay not my fault high cost sim card than the one specified in the contract by them. I waited for more than 60 minutes in their office while a young girl, probably without enough experience, tried to help me and her manager stood there doing nothing, namely taking the phone that I returned and assured me that I would not pay anything more than your SIM plan. I've always been ok with three's network and I've always had good coverage, but their online service and the workers in some of their stores is at a very low level.
November 2023 by Eva Burgess
Jack sorted out wifi out instantly, went the extra mile to make sure we got the best deal as well! An absolute credit to the business!
November 2023 by Ruthlyn13
Went in to the Shrewsbury branch after a very frustrating experience at another store. Jack and keiron were super helpful, really straight forward and fantastic to deal with, we had our new phones and new contracts in half an hour. Jack must be a good salesman - my husband wasn't looking to switch but we both walked out with new phones in the end! Great team, glad we went.
October 2023 by Darcie Scimia
The team in store are great. I went to get a new phone but I wasn?t entirely sure which would be best for me. Jack was really helpful in advising me about deals and he also helped me set the phone up.
October 2023 by Andrew Goodwin
Great service from Emily and Jack, very informative, super friendly and very helpful+
September 2023 by Philippa Horton
Great service received from Jack..I knew what I wanted and he helped me find the best deal without any of that annoying salesman pushiness, so I got what I wanted and at a reasonable price.
August 2023 by David Wakenshaw
Was shopping round for a new phone for myself and ended up getting a new phone for myself, wife and son aswell as a fantastic new broadband deal. Huge thank you to Jack and Becki at 3 for the amazing deal and service
August 2023 by Darran Morris
Great service. Jack solved all my problems without any difficulties.
August 2023 by Fearn Stone
Had the delight of being supported with all of my phone and broadband needs by Jack, Reuben and Emily! I was very looked after :))
June 2023 by Amanda Davidson
Outstanding!!! Kev Kieron and Jack were absolutely superb, helping me to get my phone sorted whilst keeping the atmosphere in store enjoyable, one of the best shopping experiences I?ve had, definitely recommend them!
June 2023 by Steph Smith
I was shopping around (having come to the end of my contract with another provider) and was really impressed with the help & advice I got from Jack when I popped into store. He suggested three different options, based on what I was looking for, and wrote everything down so I could take it away & consider. I've just been back in to set up my new contract & it was easy to make the switch, at the most competitive price too!
June 2023 by Livvy Bennett Jones
Purchased a phone with the guys in Shrewsbury today- very helpful. Excellent service, thank you.
June 2023 by Jeanette Sherry
10/10 For customer service. Such a friendly team. Can?t recommend them enough.
April 2023 by Emily Gowlett
Jack is awesome. Very helpful and super friendly. He talked us through everything and we have walked away very happy!
April 2023 by Daniel Van der Merwe
The Three staff helped us with all our questions and cellular needs.Great service!!!!