“I was purchasing some new pens and couldn't help but overhear some above and beyond customer service. Holly was helping an elderly lady that got confused with a discounted item she was purchasing. Holly was very friendly, helpful and had brilliant tonality to her voice, she quickly resolved the issue under pressure as there was a queue forming. She greeted every customer with a smile. It's so refreshing to see such a kind gesture.I did ask her name before I left(1:30pm 06/02/2023)”
“I was purchasing some new pens and couldn't help but overhear some above and beyond customer service. Holly was helping an elderly lady that got confused with a discounted item she was purchasing. Holly was very friendly, helpful and had brilliant tonality to her voice, she quickly resolved the issue under pressure as there was a queue forming. She greeted every customer with a smile. It's so refreshing to see such a kind gesture.I did ask her name before I left(1:30pm 06/02/2023)”