December 2023 by Claire D'Arcy
Decent size but not huge Pets At Home. Click and collect in store is very useful for things not always stocked.
December 2023 by Tom Shore
I just handed my phone over to the person on the till and they looked thru the offers on the app! Great service.
November 2023 by Tom Parry
The staff were very helpful.
November 2023 by Helen Dulson
Went in today, as was told me they do a harness fitting service. I felt as if I was an inconvenience and the person who served was miserable from start to finish, if I hadn?t travelled 10 miles to get there, I felt like walking out. I have never had a problem with the lovely staff in this store. This lady needed some customer relations training, I have never seen her there before, I think she was a Manager as she was telling the staff to sort out Xmas items. I spent in total £140.00 and regularly buy my dog food and also prescription food. I will certainly think twice about shopping there again. Shame.
October 2023 by justine frost
We adopted a rabbit called Peter, he was a house rabbit obviously caged. We did say to staff that he will have free access to all areas of the house and only needed night housing. The cage we were advised to take and bought was not acceptable as it didn't adhere to the three hop rule and have since had a custom made night time bed made because he's now a house rabbit
October 2023 by Ben Anthony Horton
We had a great experience at Pets at Home Shrewsbury. We were met with an extremely friendly and knowledge member of staff (a young woman, sorry, we didn?t get your name!) who helped us find the right Flea treatment for our cat. Thank you, we really appreciate your help!
October 2023 by leon crawford
It?s good place and clean and welcoming with the staff only down side is if someone comes that got medical needs and needs the toilet there?s no toilets for them so waiting at the vets or grooming it?s hard for people as not all people can get to Sainsbury?s or McDonald?s fast for a toilet?
October 2023 by Penny Davies
I go to pets at home for my dogs care and always super helpful and caring towards my dog
August 2023 by Jorge Gurden
Good selection, friendly staff. Hampered by some silly policies by head office.
August 2023 by Dom Powell
stock the basics but for more specialist items you'll struggle
August 2023 by yvonne pinnington
Very good with my cat and always professional.
August 2023 by Darren J
Very helpful staff, they helped my elderly mother with our doggy needs. Fleas!!
June 2023 by Paul
Great staff very friendly too dogs and people ?
June 2023 by Bryony Law
Shrewsbury store: I have just witnessed a young couple purchasing two adult rabbits. The shop advisor had advised them a cage which was no bigger than a meter long. Absolutely disgusting that they let people walk out with the wrong materials for their animals. Another thing to add also is that she put both rabbits in a car carrier cardboard box which was big enough for one Guinea pig. It?s disturbing that pets at the home think they work to RSPCA standards. Leaving the shop so angry to have witnessed this!
May 2023 by royston hughes
Friendly staff not a big store certain products not available need to go to larger store if you are going to there be careful of speed humps personally think to high especially around sainsbury's
