February 2023 by Jamie Bending
Great experience in the new store. Brilliant, low-pressure (but very helpful) service from Nimrod as well; really pleased with my suit - thanks!
August 2022 by G Roberts
Shrewsbury store: Absolutely shambolic suit hiring. If it wasn?t their IT systems it was their staff who never rang back when they committed to. Total lack of ownership and care. Avoid. - go to PeterPosh if you want reliable service!
December 2021 by Joseph Manuszak
They tried to help, very grateful.
November 2021 by Paul H
Excellent service, very helpful knowledgeable and insightful staff. Good choice, quality customer service .
July 2021 by Andy Reeves
Wwnt to hire a suit for a wedding.very helpful polite staff, had an appt at 1 but was early and they still saw me.I'm very broad shouldered so was very limited on suits to hire as they are a small store but generally very happy with everything.might go to a bigger store next time to have more choice ?
July 2021 by Rich Bebbington
Great service. Staff very helpful
May 2021 by Paul Hawksworth
Excellent service, very helpful knowledgeable and insightful staff. Good choice, quality customer service .
October 2020 by Sue Warrington
Visited on Sunday looking for 2 suits, the service was excellent, the young gentleman was very helpful and knowledgeable, highly recommended, good old fashioned service, lovely to see
October 2020 by Jade Thomas
Fred and Rebecca were extremely helpful, they helped pick out a very smart 2 piece suit for my boyfriend when he literally had no clue what to go for!Customer service was outstanding and they were so friendly, definitely highly recommended!Thanks both!
October 2020 by Daniel Watt FLCM
DO NOT USE THIS COMPANY !!!!!DO NOT make an online appointment the store is closed !!!!I have booked and paid for Suit Hire, and paid for a 'Tailor Me' suit from this store in February 2020 for my wedding in 34 days.The suit when it did arrive was so badly made it will have to be completely remade which even the store manager agreed upon.Since then I know that we have had the Coronavirus lockdown this year but no one in this company will answer emails and they closed their customer support phone lines in April.I made an online appointment at this store yesterday and had a confirmation email to confirm the appointment. I took the day of work went to the store to find it closed.I am now stuck having spent over £700 in the store and I can not get a refund or any of my suits !!!I am now trying to claim back the money I have spent from my Credit Card Company as I am getting married in 33 days and have no suits.DO NOT BUY ANYTHING FROM MOSS BROS !!!!
September 2019 by Michelle McStein
Lovely service in the Shrewsbury store today, really helpful lady whose name we forgot to get helped us get a suit. Thank you so much
July 2019 by Ellie Nicklen
Alex is extremely helpful and we felt in no rush , tried all options. Very good quality suits !! Can't recommend enough
June 2019 by Mike Etherington
Much more modern than you might think
April 2019 by Matt Lynn
Always brilliant customer service.
January 2019 by Basil Coates
Lovely overcoat purchased.
