February 2024 by Andy Smith
Tried to return a faulty item that was purchased online. Found Adam at returns to be very condescending. Making me feel very unwelcome. I won't be using this store again. Very disappointed.
February 2024 by Declan Quinn
Medium sized but great selection
January 2024 by ashley watson
Just came here to get something to eat, we waited a while in the queue for the couple in front to be told there are no kids meals, then when we go served no wraps, no toasties and you can't add bacon or sausage to one ciabatta either, which meant half of the menu they didn't have, very poor for m&s specially when paying the prices they charge as well, specially when it seems prepackaged and not at all fresh compared to other cafes, maybe they should call it the reheat club.When walking out spoke to a store manager about it and said they need to have a sign to say what they haven't got to save customers from wasting their time, for the manager just to keep okay okay and didn't seem overall bothered by it. Fair to say I will not be using a m&s cafe again.
January 2024 by Ann Gretton
We bought sandwiches, which were very good. Leaving the parking area was a nightmare due to gridlock.
December 2023 by Richard Stowe
Love Marks and Spencer and Waitrose, of course.
November 2023 by injerra
I took my 12-y-o here for a bra fitting yesterday with Jan. it was just the perfect appointment. She was absolutely incredible with her and so kind and helpful. Despite having to come off her break to serve us as another lady had turned up at the wrong time for a booking. Thank you. She loves her new bra. We will be back in 6 months. Jan you are an asset to the company!
October 2023 by Sheila Laurens
Small but lovely choices
October 2023 by Bing Hoh
Great selection of ready to eat fine foods and delicatessen
October 2023 by zballyn
Rip off prices, no reason why their food should be so expensive compared to other companies.
October 2023 by Antony Davies
A good medium sized grocery store with a cafe and lavatories attached. There is a good selection of quality groceries, as well as fruit and vegetables and household goods. The cafe is excellent for a snack and a break whilst shopping in the retail park. I have always found the staff to be helpful and approachable.
August 2023 by Angela Treherne
I shopped here on Sunday. Came through the till and the total was £85. I was astonished as this was for 2 x carrier bags full and my head went into overdrive wondering why so much.On checking my receipt an item had been rung through for £35 for an item called Bumper Trainer.Went to customer service who said oh this has happened before. No checking of my items took place and a refund issued. I wonder how many others doing a big shop have been overcharged for a similar item.An explanation would have been good.Please check your receipts everyone!
August 2023 by I4581KK
I wld hate to see the condition of the kitchen if front of house was anything to go by...nearly every table were full of dirty crocks and leftover food..this cafe is very badly run ..there must be no management or very weak management..costa or starbucks or any other cafe wld never allow this for m of laziness or dirt..marks n spencer do get yr staff to do their job
July 2023 by Gina 'Bazinga' Disney
Went in for breakfast, they microwaved everything, nothing made fresh. Shockingly expensive. Coffee was good.
June 2023 by Johnswife1806
Cafe let's the store down though the young man serving was very helpful. The toilets are awful, ladies and gents the smell is terrible. This needs to be sorted immediately.
May 2023 by AMorris1969
I popped into Marks as I needed to buy a Colin the Caterpillar cake for my grandchildren who were staying with us. Whilst I was there I got talking to one of the managers and I suggested they should rebrand their doughnuts. I suggested they should call them Kevin the doughnut. The manager thought it was a good idea and would pass this onto head office
