July 2023 by Geraldine Borge
Great store! A very friendly member of staff served me .
April 2023 by Claire D'Arcy
Always a lovely experience in Lakeland. Super helpful staff and all sorts of lovely things
February 2023 by Jayne Clare X
Shopped here Saturday.Staff uninterestedSuch a shame
December 2022 by John Witchell
A good Lakeland outlet, and it certainly has a good selection of kitchen utensils, cake-related materials and household goods. Maybe not as well stocked as some of the bigger stores inside shopping malls.
October 2022 by Linda Dale
Always helpful and friendly as is customer service when phoning. Very knowledgable about their products too.
October 2022 by John Rutter
Great selection of everything you conceivably need for ones kitchen and very helpful friendly staff!
October 2022 by Ken Humphreys
Good selection of household items.
August 2022 by Barbara
Friendly and knowledgeable staff.
June 2022 by Jennie Stacey
5 star care and attention from staff; 1 item in Stockport, another to arrive by post within 5 days - very happy customer.
May 2022 by Angela Morris
Thank you Jeanette - outstanding service. I have to say how blown away we were with the care and advice we received at Lakeland Shrewsbury. We were shopping for a coffee filter machine and we weren?t sure which model we should go for. Jeanette took time to walk us through comparative features and reviews. The result was that the product we selected was perfection - great coffee, red hot and loads of extra features. But the trip to the store was so much more than that - genuine care and service, not the faked and forced, or grumpy unhelpful kind of so many other outlets. I can?t praise the store enough - great to know these values still exist! You are not gonna find that online!!! Thanks Jeanette ?
May 2022 by Marion Evan's
Lakeland had very helpful staffAnd products.
December 2021 by david morris
We called to see if would price match at the shrewsbury branch , they said yes so we agreed a price and a lady was calling back to take payment. They never called so I called them. The manager said she would not do the price match , I said you have already agreed this as your website states , she said no it?s to much to loose near £20 , we are going to take this to someone above as they agreed to let us have the item and then said no . This is so bad customer service the money is now not the issue it?s the principal they agreed to sell us it and then withdraw what they said , manager said they use the top 20 sellers to price match to and this is not what is said on the website price match of there?s . Very bad management.
August 2021 by denise allsop
The most amazing customer service ever full of knowledge and a really lovely lady thank you Sally
July 2021 by Neil Holliday
Girls very helpful deserving of 5 stars
July 2021 by IAN BROWN
Unable to use half of HG bathroom mould spray 500ml because tube was half the length of container. Returned to shop who accused me of having cut it myself and as it was not a Lakeland product would do nothing without a receipt. Telephone complaint received the same response. So if you buy anything from Lakeland always keep the receipt until it runs out as they do not trust their customers. Very disappointing. Shopped there for years but will never do so again.
