March 2024 by Lara dlm
30th Birthday Celebration!I've never had a bad experience whilst at House of the Rising Sun but wanted to leave this review from my most recent visit.We booked a large group for evening meal to celebrate my sisters birthday and from booking to when we left everything was brilliant.The staff there are so accommodating and communicate well about dietary restrictions and dealing with a large group.We took a birthday cake to them earlier in the day and asked that it be brought out for desert later. When I asked if they had any candles there the staff member said if they didn't that a member of staff could pop out and get us some if need be.Our waiting staff were very attentive, always filling up our water and keeping an eye on when our drinks were running low. They explained that because of the large group that food might not all come out at the same time, which was fine, however, there were no big delays and was actually preferable. The food is amazing there, and I would highly recommend the mezze board and noodles. The cocktails are also very tasty and not just full of sugar. If you don't manage to finish your food then they are happy to box it up for you to take.When it came time for the cake to come out they turned the main lights down and staff were even singing happy birthday, which was appreciated. Service charge is optional but I dont see how you could not include this as I've never been able to fault the place or the service we get there. As we left we were told it was a pleasure to have us there which was nice given it was a very busy Saturday for them.All in all would highly recommend whether it's for lunch or evening meal, a quiet one or a celebration.
March 2024 by Colleen Griffiths
Had a fabulous meal in this super restaurant. Very attentive, friendly, informative and professional staff.
March 2024 by kinga wichtowska
Local looks lovely. People who sarve you are really nice and polite. But quality of the food is rubbish. Ordered mazz board, chicken katsu and beef teryiaki. To be honest when saw dishes was happy that I didn't order dessert. Mazz board was ok. Just ok. No taste explosion. You can probably get the same experience by buying hummus, olives, falafel at any shop as a ready meal. Seriously. I was really dissapointed. Chicken katsu and beef teryiaki was just tasteless. Katsu dish looks like a mess on a plate and sauce was just watery. Teryiaki was micro portion.Size of the portion isn't an issue as long as you can feel that you pay for quality. But leaving there 60 pounds for tasteless meal? Seriously if you like rich flavour kitchen help yourself and skip that place.
March 2024 by Craig Gordon
Just had a beltingly good dinner here. Service excellent. Vibe nice and chilled.
March 2024 by Paul Cartwright
Great night out with
March 2024 by Julie Morris
Nice food shame we were not all served at the same timeVery noisy
February 2024 by Catrin Turner
A word of warning that once your two hour allocation is up you?ll be moved. Visited on 27th January with two other friends, food is always amazing and the service usually is too which is why I recommended this to my friends. On this night our food was slow arriving, which is fine as the atmosphere is quite relaxed and we were enjoying catching up. Once we?d finished our plates were taken away and we were told we were being moved to another table to have dessert. This table wasn?t in the main area and was on bar stools so quite uncomfortable. We chose to leave and my friend made a comment to the waiter that she was disappointment that we had to move. The waiter proceeded to be quite aggressive to me and stated that I was told when booking that we have a 2 hour window - we promptly paid and left. I emailed HOTRS hoping for a resolve or even an apology but unfortunately I didn?t hear back and will unlikely return.
February 2024 by Nick Bailey
Tasty food and fantastic service from Millie.
February 2024 by Dean
Amazing service and atmosphere.In our opinion food is very overpriced for what is pretty mediocre "tapas". Well decorated but that doesn't always translate to taste. Bao buns are great but we expected 2 for a 'tapas' place for sharing.Portions are very small for the price of them. Take a look at the menu before booking a table and just note that the plates are very small. 6 £9-£12 plates will be enough to fill up the average couple.
February 2024 by Jason
I tried booking on the website 3 times and it didn?t work. I called 6 times through the day and kept getting to the answering machine. When I got there the service was better and the staff were very accommodating and the food was great.
February 2024 by Jo Neurock
Lovely atmosphere, soft & calm energy. Service was wonderful, friendly but not in your face. Food was bigger portions than expected, tasted fresh and already can?t wait to come back.
February 2024 by Lenore Douglas
Not great , average food , average service . Booked on system for 6 people for a 21st birthday meal . No reference to it by staff at all .We werent asked how our meal was nothing at all staff not interestedVery overpriced for the quality of food we had .
January 2024 by Jeanne Berlen
Liked the place and food, marked atmosphere down as the music was so loud and we found it difficult to talk , or hear the staff. This made us only stay about an hour, which was a shame as it looked great and clearly very popular!
January 2024 by Joshua Cotterill
4 of us went to HOTRS this evening and we couldn't fault it! The food was incredible, service was fantastic and overall experience was great. Highly recommend!
January 2024 by Moniqa
Absolutely lovely place! Friendly service, great atmosphere, delicious food.
