September 2025 by Anthony Zammit
We had a very nice lunch and coffee in the Pausa cafe.
March 2025 by Kay Crane
Great shop spoilt when paying at the till by an abrupt member of staff!
March 2025 by Colin Williams
Got what I wanted
March 2025 by shaun nicholls
Easy to park , good selection of home wear , nice friendly staff.
March 2025 by Sandra Hargreaves
I used to love Dunelm but this visit was very disappointing. It was so messy... items opened and left on the floor. Everything looked cluttered. The merchandising on the bedding department used to be eyecatching but now it is not appealing at all.
January 2025 by Jean Weston
Lots of super things at good prices.
December 2024 by Jonathan O'Neil
Poor customer service, the duty manager did resolve an issue we had in the most impolite way they could.
October 2024 by Cheryl Pearce
Love coming here, such a variety of household items, staff are friendly and helpful when answering any queries, customer toilet available, lovely cafe drinks and food are very reasonably priced. Well worth a visit, the store is well organised, clean and well laid out, there is something for all ages, you are spoilt for choice. Well worth a visit.
October 2024 by Stephen Owen
To expensive
September 2024 by Pawel Stanczak
Good kitchen stuff.
September 2024 by Anne Speake
Expensive
But had a nice cup tea in cafe
September 2024 by R Maddox
Sarcasm should never be used in customer service. Inappropriate signage didn't help . Most people look up for directions when entering a store. Got to the area that said 'click & collect' seemingly I had missed another sign in the store. Thank you for pointing out my error rather than assisting a confused customer.
September 2024 by Jane Laws
Love this shop, could spend a fortune!
Couldn't find jcloths and not a very inspiring choice of peg basket but got main items I went for and a good choice
September 2024 by Tina Sandford
Just visited the Shrewsbury store to buy a rug. The customer service we have just received left a lot to be desired. The female assistant called to get a rug down was certainly not happy to help. If the rug and bar codes were put at a height that were accessible,then fair enough. Not even my partner could reach. She then left us going to the till with no barcode or pricing. This then caused problems at the till for the young male,who couldn't find the information. Dunhelm this is not good enough.
September 2024 by Sue Hughes
Shop floor seemed devoid of staff members to ask for help. When I did finally locate one, she was most helpful.
