Sales Rep Elizabeth was very good , they were helpful and friendly at all time
December 2023 by Lady Margaret Langley-Ingress
Bought a mattress in the Black Friday sale.
December 2023 by Matt Morris
Friendly helpful staff , thank you.
August 2023 by Pete Smallwood
Purchased a mattress from Dreams this morning in Shrewsbury. Very professional process with Scott who explained the why?s and what. Helpful, knowledgeable and sensible.
July 2023 by Kelly Poole
Good offers, friendly and helpful staff. Wide choice of mattresses
June 2023 by Rachel Anne Sugden
Fantastic customer service. Scott took us around and spent a long time talking through beds with us and telling us what would be best for us. He was great with our kids who got a little bored. We didn't feel pressured. The manager was a lovely lady, very helpful. All the staff we dealt with seemed very kind and helpful and we were definitely awkward customers. Great team.
May 2023 by Barend du Plessis
We have been assisted by Baz. Very friendly and helpful. Great shopping experience. Thank you Baz.
April 2023 by Matt JM
Went here looking for new Matress with for my Mum as she suffers with a bad back. anyway we helped by a gentleman called Lax very friendly! very professional! very happy with the service ! :) will definitely be returning !
April 2023 by Claire Davies
Scott at Shrewsbury branch was amazing ? Knowledgeable, genuine, patient, NO hard sell.Felt so comfortable both times I visited the store.A credit to your company. ?
April 2023 by Helen Crighton-poli
The sales person Scott was fab, he listened, l provided all the information and answers we required and gave us the mattresses we wanted, plus the bed style I liked. I entrees the site the next day to pay and he recognised me, even remembered any comments we had made.
April 2023 by Mark Ellis
Baz was very helpful in the choosing of our mattress pure pleasure to do business with him, lovely lady made us a cuppa with biscuits too ?
March 2023 by Not Yet Completed
Scott was extremely helpful during our visit today, greeting us within minutes of entering the store and coming back over to us later when it looked like we needed help.The bed we bought was an ex-display model at an excellent price, Scott was very informative taking the time to find the dimensions so we could make sure it would fit into our home.During the buying process, Scott also mentioned another item that was ex-display at again a very good price which we also added to our basket.Another staff member, Liz, sat at the desk next to Scott was also very polite and friendly, making our visit one to remember.Would definitely recommend if you are looking for friendly and informative customer service.
February 2023 by Susan Oliver
We were greeted courteously as we entered. We were invited to look around at our own pace. They have a machine that finds out your posture as you lie down on your back then your usual side position then they show you their beds available for your personal needs. The assistant was helpful without being pushy. We bought one from them. That speaks for itself.
October 2022 by Chris Judge
Annette was very helpful, patient and knowledgeable - thank you! :) Sleep match seemed to work really well in finding something comfy.
August 2022 by Russell Lister
Very helpful friendly and professional.
