August 2025 by Kamil Giovanni
I visited the shop recently to buy some perfumes as a birthday gift. I had checked the website beforehand to make sure they were in stock. Unfortunately, when I arrived, I couldn?t find them on the shelves. I asked a gentleman working there?who appeared to be the manager?about the perfumes. He briefly glanced at the shelves and said, ?We don?t have them.?
I mentioned that the website indicated they were in stock, but he replied, ?The numbers must be wrong,? and walked away. I asked him to at least check the computer to confirm, but he snapped, ?I KNOW WHAT I GOT IN MY STOCK!?
Thankfully, there are other shops on the street with helpful staff, and I was finally served the way I deserved.
August 2025 by johan 1968
Amazing to still find people this professional and kind..
Thank you so much
July 2025 by Om Nadia
Sarah, the cashier was very helpful in finding something specific. Great customer service from Sarah.
June 2025 by Michelle Crompton
Alina from Lancome was my makeup advisor not only did she give me helpful makeup tips she took her time with me and made me feel special. I walked away looking, smelling and feeling good. The foundation and makeup is the best match I love it Alina ?. Thankyou for your time and patience and also delivering the highest customer care 5 ? plus. Alina is hardworking, friendly, and puts you at ease she is a natural and I cant wait to have a makeover soon. Thankyou Alina.
April 2025 by Steve Woodhull
Purchased a gift card. Friendly staff.
April 2025 by CHL
Robin is lovely, very helpful and cheerful.
February 2025 by Martin S
A good branch, staff are very helpful. Their Pharmacy First service is a life saver. Literally
January 2025 by Honest Review
Phoned pharmacy many times on many days .always the same responce ..recorded message . Staff to busy to answer phone.Unable to communicate with so will change to Lunts far more reliable
December 2024 by Tess L.
I visited the Mac make up sector this morning the lovely lady who did my make up was amazing very helpful and very professional o whole new makeup collection purchased worth every penny
December 2024 by Steve Jones
Went in to find some pimple cream, walked all round the shop which was like a maze of random stock and when I asked a member of staff they where no help. Off to Superdrug I went
July 2024 by James Gardner
Shop is horribly laid out. You cannot find anything. Staff obviously did not want to be there.
February 2024 by Kiri-Ann Payne
Went in for a tinted moisturiser and the No 7 advisor, Polly, helped me pick which one, and showed me a deal so I Ieft with the moisturiser, a new mascara and a gift set for no extra cost. She both helped me and gave me space to test the products by myself.
February 2024 by Aimee Mountford
Pharmacy opens at 9, not 8:30
January 2024 by James Lawrie
I avoid shopping here at all costs because the staff, particularly the pharmacy staff are incredibly rude and unobliging. The shop?s confusing layout is a queue jumper?s dream come true which often makes shopping there a volatile and chaotic experience. After almost thirty years of shopping there, I?ve switched to getting anything I need online because it's cheaper and less hassle. If they close this branch in the upcoming round of closures I won?t notice, nor will I pity any staff who lost their jobs. They all do the bare minimum and clearly don't want to work there.
January 2024 by Trevor Childs
Naomi is a credit to your store. She went out of her ways to help nothing was to much trouble. She deserves to be recognised by the management.Thank you,Naomi.