February 2024 by Eqclusive LTD
Always helpful and very efficient. Always come back here.
December 2023 by George Kirby
Disappointing. Pharmacist late for work leaving collection of customers outside whilst another member of staff waited inside. Most customers gave up and went to work so not sure when they actually opened. Also closed at lunchtime making it a difficult to use service.
November 2023 by Ms O
Terrible customer service. Everything is geared up to prescriptions so if you want to buy something from the chemist shop expect to wait for over 15 mins and be served by one of the Pharmacy people if they happen to feel they will find time to help you. The customer service is very poor - when there is a sales person, they tend to chat to the customer as if there is all the time in the world and no-one is waiting. Don't go in when you are in a hurry!
July 2023 by P
This is an awfully run pharmacy with poor customer service. I have visited this pharmacy many times as I have to collect prescriptions regularly and I work nearby so it has unfortunately been my only option. Unfortunately, I have seen no improvement over the last 10+ months.Every time I visit without fail there is an extremely long wait to be seen and to receive medication without being advised on wait time.The staff discuss confidential information and make comments about patients and their medications including myself. When I took in a prescription for controlled medications the staff huffed and complained between each other (and to another customer) that they were hoping for a quiet afternoon but couldn't now because of my prescription...On my most recent visit I asked for some advice on prescription payments and was told "it's nothing to do with us" in a rude and abrupt tone. Which was quite embarrassing in front of a queue of customers.
June 2023 by Polly
This is an awfully run pharmacy with poor customer service. I have visited this pharmacy many times as I have to collect prescriptions regularly and I work nearby so it has unfortunately been my only option. Unfortunately, I have seen no improvement over the last 10+ months.Every time I visit without fail there is an extremely long wait to be seen and to receive medication without being advised on wait time.The staff discuss confidential information and make comments about patients and their medications including myself. When I took in a prescription for controlled medications the staff huffed and complained between each other (and to another customer) that they were hoping for a quiet afternoon but couldn't now because of my prescription...On my most recent visit I asked for some advice on prescription payments and was told "it's nothing to do with us" in a rude and abrupt tone. Which was quite embarrassing in front of a queue of customers.
April 2023 by Victoria Bright
Given a prescription for 15 amoxicillin. Received 14 . Told to finish the course. About sums it all up really.
February 2023 by Dion
Good pharmacy but sometimes a little slow and crowded
December 2022 by Sue Hughes
Absolutely shocking service yet again. Poor front of house,slowest service, just awful.
November 2022 by Rose Prosser
Unfortunate to review so low, but the pharmacy is very inefficient, slow and have previously issued wrong medication. I have also heard other patients in there complaining of wrong amounts of medication issued. They have sometimes claimed not to have my prescription, sent me away to them find it. Maybe there?s more that we don?t know here around staffing issues or amount of prescriptions they get. But it is very badly ran, always have to wait long time, repeat name and address a number of time. The staff are nice but needs to be looked at.
October 2022 by FakeFrowns
The pharmacists seem very efficient and friendly however when ever I?ve been in to pick up prescriptions one member of staff is always far too busy having a catch up with someone they know or a regular customer while a queue is building up. Don?t get me wrong, she seems like a lovely person but not many people have time to wait 15-20 minutes just to ask about their prescription let alone wait for it and pay.
October 2022 by Samantha Weaver
Tried ringing this pharmacy serveral times with the number provided on google. No answer at all just keeps ringing out or voicemail. Has anyone got a different number??
October 2022 by nicola Mansfield
Terribly slow service , seems to be getting worse .
October 2022 by Penny Oxtoby
The team at this chemist are some of the most lovely and professional people I have ever encountered. They can?t do enough for me and are always friendly and cheerful. As a long term sufferer of lots of medical complications, they always do their best to help me and frequently got the extra mile. Absolutely five star. Couldn?t fault them.
September 2022 by David Brammer
Left 4 identical prescriptions 10 days ago, returned to the pharmacy to collect and was told only 2 were done and had to face a wait of 30 minutes for the other 2, everything seems to work in slow motion.
September 2022 by Joseph Slack
Worst pharmacy I?ve been to
