March 2024 by Alex Richards
This establishment's management is utterly unacceptable. If you're unable to handle the responsibilities, consider handing over the pharmacy or informing the local doctors' offices about your capacity issues. I endured long queues on both Thursday and Friday, only to be told my medication is available but still boxed up. It's a complete joke; my medication ran out on Wednesday
February 2024 by Garth P
These muppets gave me half of antibiotics prescribed by the docotor, so I ended up getting the infection back after I completed what they gave me. Such a basic error has lead to a lot of suffering and increased complications as a result
February 2024 by HASANJON AZIZOV
Pharmacy
January 2024 by sharon taylor
Never anwser the phone ever !!!!
November 2023 by Mark Spickernell
This is the worst pharmacy I have ever been in. They staff are incredibly rude. I see a constant steam of people coming out with failed prescriptions. I'm more than happy to pay for more expensive medication at the coop. One women who has been serving for years with straight grey hair is so rude if she looks at customers down her nose any harder she will force them to step back.
September 2023 by Greg and Shell Price
By far the worst run chemist in the area staff are incredibly rude and difficult. Wait times in store have always been a problem but seem to be getting worse and the time it take this pharmacy to process a prescription request here is about 4 days longer than any other local pharmacy, queues in store are always slow moving only ever one till being used despite multiple being available.Often closed due to staff shortages or unable to process prescriptions due to staff being on breaks, shelves are rarely stocked looks likely to be a location closing in the near future, hopefully a more efficiently run chemist will replace it.
September 2023 by Gary Doddy
This is the worst chemist I've ever been to ringing them for 2 days and not picking up
May 2023 by Pete Cooper
Always a queue, very slow, staff unhelpful, do yourself a favour and go elsewhere if you can
April 2023 by Edmonstar 007
Watching people walk out without their prescription, especially older people makes me sad. One person on the tills and the phone just rings and rings. The people working at the shop have improved. Shifnal has grown but the chemist hasn't.
December 2022 by Glenn Powell
Often be prepared for a queue.Some of the staff can be very helpfull but others not so much.Often only one member of staff serving customers.Shifnal has grown hugely over the past 10 years but the chemist hasnt so thats the issue as with the surgery.Typically a repeat prescription from the surgery takes 4 to 5 days to process.
November 2022 by Darren Meddings
This has to be THE most poorly functioning dispensing pharmacy in the country. I'm not basing this on one poor experience. This is very much a regular occurrence. It just isn't fit for purpose.
October 2022 by Anastasia Hunt
Had a 111 prescription, had to get a code from gp because the pharmacy lost it. Woman on the till was extremely rude, spelt my name and my son's last name wrong after repeating for 5 times and really unhelpful. The pharmacist herself was helpful to resolve the problem but meant I was late to get my other son. Basically took me nearly 2 hours to pick up a prescription that should have been ready 6hours beforehand.
October 2022 by Dave
Never get my prescriptions on time also forget to give you some you have to order when you have seven days left last time I got them after 2 weeks when they say they will be ready they are not
July 2022 by Sheena Evans
This pharmacy is absolutely terrible! I have been living in Shifnal for nearly two years and I don't think I have ever had good service from them. There is always a queue to get in, usually all the way down the street and only ever one person serving at the till. I popped in today but it was shut due to staff shortages! Not helpful if you are on your lunch break. Please for the love of God employ more staff and stop the people of Shifnal going out of the town to get prescriptions
July 2022 by Lisa Bailey
I don?t understand why they have so many tills but only ever one person serving. If you need more staff. I?m looking for a job ?That?s not the most annoying thing though. Why is it that the prescriptions are never ready straight away after a doctors appointment. I was told today that it takes 48 hours after the doctors sent it. Then we need to give them another 48 hours to get it ready. I have never known a chemist like it, and when I said this to a member of staff she got shirty with me like it?s my fault for politely asking why it wasn?t ready 1 day after my doctor appointment. I?m not putting anybody down personally but there is clearly a problem with the way this chemist is run. So whoever the big wigs are, please pull your finger out and sort out our little chemist in Shifnal ASAP. This problem is getting worse. Even the doctors don?t understand why it takes so long to get our prescriptions.
