September 2023 by Paul McKenna
No customer experience whatsoever. I like to deal with people not machines; however I was told that I should ?use the self service?. Yes, the server was unpacking boxes, but shouldn?t customer service be the priority? I will simply get my LBR on subscription if the Oswestry store staff cannot be bothered to deal with customers.
November 2022 by joan beard
When my husband and I visited this shop on a day out. We had a really negative first impression. The staff were in the middle of the shop chatting with a guy in a suit. Only the self service machine was in use. The lady in front of us queuing to pay requested help from the assistant this was only forthcoming when a frustrated complaining queue started to register with the chatting staff. The assistant who eventually came, was very rude to the lady in front of us. Oh dear WH Smith good customer service is everything!!!
March 2022 by craig nurse
Extremely unhelpful! Everything you asked the member of staff seemed a real effort for them and they were extremely rude!
August 2019 by Richard Harding-Brooks
Iâ??m not a fan, often seems to be Stock everywhere, the till area is massively cluttered and there are some staff members who seem to make you feel like a total inconvenience to them getting on with their job.
February 2019 by Paula Evans Jones
Always good service but till situation makes difficult to cue and pay if busy
December 2018 by Dorothy blinkhorn
Always get what I need in store this mat be a small store but has a good selection
August 2018 by Sheila Merson
The usual WHSmith. Friendly staff, but often long queues as only one on the till. There's a self service till, but only a few people seem to use it.
August 2018 by Claire Arnold
Bit tricky with a pram and pricey compared to a few of the other stationers in town but quality products.
May 2018 by projextxuk reviews
Shop is very dated and only stocks a small supply of magazines and some are staff very unhelpful.
January 2017 by Moriom Uddin
Good shop but too expensive
October 2016 by Moriom Molimorio
Good shop but too expensive