March 2024 by C P
Avoid this garage!. Took my car there with a suspected coolant leak they were unsure if the water pump was leaking but I decided to have the water pump as well as cam belt changed as a precaution. The car also had a new sump put on it.When I got the car back it was juddering and couldn't stay at a steady 20 mph. It was difficult to drive. So I rang them and said the timing maybe off and this is their reply. I quote one of their mechanics ' as your car is a VAG engine it is an anti stalling device' no offer to check car over so I was left with a car that was not useable. I rang the company that rebuilt the engine 3 years ago and spoke to a number of specialists who have never heard of an anti stalling device for the car. I emailed the manager at KC Jones to complain he offered to take the car back in but I declined as the mechanics fobed me off are not knowable and have inadequate skill level for the tasks they perform.Additionally, the sump was leaking alot of oil and so I had a specialist investigate this. 2 screws had not been put back in the sump and the wrong screws used. Also they had snapped a screw in it. I was told it was not safe to drive on the road.KC Jones also told me the brakes were dangerous. It had passed an MOT the week before.I have spend a number of months putting the car right at extra expense.Please avoid this garage they are incompetent and fob people off especially women. Spend the extra and take to a main dealer or specialist as they don't know what they are doing. They just take your money and lie. Don't believe anything this company says or writes.
December 2023 by mikeygasbag
Booked me in at the last minute for an MOT. Excellent service, thanks.
December 2023 by Jacky Gamble
Took my car in for a service and MOT this week, they are friendly and professional, bill was exactly as quoted, no hidden extras. Nice to have a garage you can trust. Will definitely recommend to family and friends.
August 2023 by Mike de Coster-Milman
We have used KC Jones for all our cars for over 20 years. They are trustworthy and reliable. Highly recommended.
August 2023 by Alan Heyes
New to the area, I needed an oil & filter change as my highly-strung diesel had gone into limp mode, as she does whenever I've left it too long between oil changes! KC Jones were very welcoming and professional and made my custom feel valued. Car was back on the road and performing beautifully within the hour - incredible service! Good to have found a local garage with good old-fashioned standards of customer service to look after our various vehicles. Thanks to Dave and the team at KC Jones.Service: Oil change
August 2023 by Natalie Jenkins
Was taken to this garage by roadside recovery and I was not from the area. Guys on the desk were super helpful and really helped make a stressful situation a lot less stressful. Went out of their way and had my car back on the road less than 24 hours after a fracture in my oil sump. Don?t rip you off and are not overpriced which can be hard to come by - Can highly recommend!
August 2023 by Angela Richardson
Service very friendly and professional.....Great job done....
July 2023 by Paul Wallace
Fantastic service. Managed to squeeze my car in when they were very busy. Friendly and don't find unnecessary jobsCan't recommend highly enoughService: Auto engine diagnostic
March 2023 by Clive Thomas
Trying to find a reliable local garage in a new area. This was really good, friendly and helpful in resetting my tyre pressure warning light. They don't, or need to, advertise. Will definitely be returning.Service: Auto maintenance
October 2022 by Hugh Ritchie
Cannot rate this place highly enough. Whilst on holiday 200+ miles from home, after a phonecall, they were able to do some work on the car and get us safely back on the road. They were recommended to us by a receptionist at the Lion Quays Resort where we were staying at the time. Thank you K C Jones!
April 2022 by Nick Evans_jones
Good job
January 2022 by Paul Smith
Impeccable service! Really helped us out when our car broke down. Offered us a courtesy car and saved our holiday! Can't thank them enough!Service: General repairs & maintenance
January 2022 by Mark Ebrey
I?ve used these guys for years and have always had a good job done for a reasonable price. No complaints and reasonable prices.
January 2022 by Adam Walker
Keith Jones and his crew are a great bunch of guys. Highly recommend them to anyone
January 2022 by Anthony Treasure
Good service, on time, friendly reliablestaff
