March 2024 by Chris Astbury
total lack of empathy shown by receptionist
March 2024 by Neil Hartley
What kind of doctors surgery doesn't do tests for allergies doesn't see patients with eye problems. Takes 4 plus weeks to get an appointment to see a doctor to sort meds out for a patient with a dairy and egg allergies. A lot of tablets contain lactose not a good plan for dairy allergy suffer. I really don't think they give a **** about patients there money from the NHS.
February 2024 by Why_vern
Appointment at 3.30, was late by about 12-13 mins, waited in the queue for around 5 mins on top of that, first thing I say is so sorry I'm late. Reception says it's their policy that if you go over by 10 mins, it's a did not attend, have had the week from hell last week and this with my mum being unwell and in hospital, receptionist wasn't interested in helping me at all. Soon changed her face when she said I can appreciate your frustration and I said can you really?! Not been the doctors for about 3 years and before that probably 2009. Thanks a lot. It's a solid 0/10 for me
January 2024 by Josh Williams
Can sometimes get a bad rap in town, however, my experiences have always been positive. Staff are friendly, never had to wait a long time to get an appointment either.
January 2024 by Urby
I'm curious as to whether there are any doctors working here at the moment? My wife has been trying all week to get in and speak to somebody about a problem she's had since September... She's been misdiagnosed and given two prescriptions that did not help. Now we can't even get a phone consultation. She used their online GP form to try and get an appointment and we were advised to call and make an appointment. Absolute shambles.
January 2024 by Martin Nicholson
Terrible and slow
January 2024 by Jack Parsons
Very poor service booked an apointment for 20 to 6 and still here at 20 past apauling
December 2023 by nick renshaw
Awful, I rang for an appointment today for the call to be cancelled after 25 minutes of being in the queue. Probably better off going to the hospital as you'll be seen quicker. It's very rare to get an appointment at this medical practice unless you're a crack head, smack head, elderly or have you g children & normal tax payers like myself have to self medicate as it is usually much quicker
August 2023 by Ella Willing
Good luck seeing a Doctor here- every time you get sent to a nurse practitioner who misses diagnosis and brushes you off as having nothing wrong. I had to to beg for a blood test for my father which eventually ended up showing serious problems. They don?t even do physical examinations anymore- which is a basic medical care requirement. Clearly the NHS are so short of Doctors they?re replacing Gp?s with under qualified NP?s. However, I have had good experience with the Doctors here I will say. I am Disappointed and I don?t have trust in this practice anymore- I rarely ever leave reviews.
April 2023 by Heidi Johnson
Booked a phone call appointment last week which I received today. Dr Matthee booked me an app with him same day, amazing service, thank you
February 2023 by Julia Capper
Thank you so much to the girls dealing with prescriptions. I had a couple of complex issues which were thoroughly sorted with patience and a smile ????
January 2023 by Kerri Johnston
I rang today to order prescription and then rang through to speak to a doctor in the afternoon. Both times i got through within about half an hour. GP has done me a script and all sorted. I found it very efficient especially with it being a Monday
January 2023 by max Edwards (Moose)
Nothing but medical negligence , often que over an hour on the phone just to make an appointment to then be told ?there?s no appointments left for today call back tomorrow? , when eventually get an appointment the doctor won?t see you face to face only only over the phone which often causes wrong diagonals ?
December 2022 by Andries de Vries
Can never get an appointment with a doctor, after on hold for more than an hour and half. Absolutely useless! I wander why people have to pay their National insurance!
December 2022 by Stewart Lloyd
Drayton Medical Practice ,,Brilliant service always, always there if needed, working hard under difficult conditions, always helpful and polite.
