October 2023 by Hannah Lucas-Tucker
I have been using boots for years and have never had any issues until recently, unfortunately the manufacturer was out of one of my regular dosages which is fine but what upset me the most is the lack of understanding and attitude from younger members of the team I understand I wasn?t my usual happy self but this is due to stressing about my tablets it was only when I had a week left I rang and they bothered to tell me I was not notified so God knows how long they would?ve left it if I hadn?t of rang.I have my medication for quite a serious condition which when I spoke to the girl on the phone she then said well not everyone has those tablets for your condition, which made me feel a bit upset like it was my fault to then go in and get my prescription and be told I had to pay for a pill cutter £5 is just ridiculous I said but it?s not my fault that I?ve got to do this. She said it?s not theirs either which is correct. That?s understandable but a little bit of understanding and less attitude or meet me halfway would?ve been nice. It is just lack of experience and compassion maybe next time think how serious a prescription is for someone.
October 2023 by L.m. Roberts
Not many assistants to ask advice anymore - like everywhere it's do it yourself
August 2023 by Gareth Jenner
Great selection of baby clothes
July 2023 by Sean Baker SD CARVING
Shambolic, since certain members left. the waiting times are awful. Seems in chaos constantly. Some staff have a can't be bothered attitude, one certain employee ignores people waiting as she stares at her computer screen,,showing customers how very important she thinks she is. Incredibly rude behaviour generally. Oh whether you leave it several days to collect... Yes you still wait 20min! Boots head office put more staff... Explain politeness costs nothing to certain staff members. Please.
June 2023 by Kaycee Dalrymple-Kelly
Staff are friendly, just always a very long wait for prescriptions in quite a tight space. Tend to avoid this pharmacy if I can.
February 2023 by Lynda Green
An amazing branch of Boots the Chemist which has always been used by my family for sometime.I hope that the firm goes on forever..????????
January 2023 by Jack O
The helpful staff are very nice ?
January 2023 by Steven Elsmore
Pharmacy very poor, used to text when prescription ready - don't anymore and my prescription is always incomplete blaming suppliers.
December 2022 by Cazy Vaughan
Staff are always happy to help and the store is always clean and with things easily to find.
November 2022 by morris &son groundworks
Best chemist, best service, BEST STAFF!!, outstanding and nothings too much trouble
October 2022 by Robert Jones
Appalling service won't use them against
August 2022 by Tim Saxon
The staff did an amazing job in assisting me in finding missing medication and locating and providing them. Can't thank them enough
August 2022 by David Healey
Its what I call home
July 2022 by Malcolm Evans
We were told the prescription was ready and had been sent the previous day when phoned. But sadly it wasn't ready. I get the impression that there is a staff shortage there, the staff are trying their best but if prescriptions have increased then you need to employ more staff.
June 2022 by robert henderson
Very poor customer serviceClick and collect should have been ready MonAfter order placed previous FriFobbed of with message that there was a problem despatching itTried but still no contact from storeI will not using them again
