January 2024 by T6777OIannc
Stopped by for lunch. Our first time at The Gingerbread Man. Friendly attentive staff. Fast service. Jumbo crispy chicken and chicken mix. Nice options to pick from. Food was quickly served and hot. Good prices. Server very pleasant. Highly recommend a visit. There is also a nice carvery.
January 2024 by Mrs B
Called in for lunch today, food was superb and good value for money. Moey the lady that served us was very attentive and made sure we had everything we needed to enjoy our food. Food was served to table promptly and hot. Environment was clean and tidy and had a good atmosphere with a number of tables taken and all eating. Would highly recommended calling in made to feel very welcome. Nat was extremely accommodating to our needs and provided great costumer service.
January 2024 by katemhughes15
The wacky is my autistic sons safe place, we don't go anywhere else due to his troubles. The staff no him and understand and all go out of there way to help him. Gary and Kim thank you for putting arrangements in for SEN children especially my son. Shout out to Jazz, Jess and Dawn for all you do for him x
December 2023 by Danni R
Lovely food, some good games for the kids to play while waiting as well which I thought was a nice touch! A nice family pub.
December 2023 by Natasha G
My experience with this pub was a 5 out of 5? I ordered a steak, I didn?t need to wait too long. It was a perfect medium rare steak and the staff members were lovely!
December 2023 by moeyl2021
Meeted and greeted by friendly staff had food off the menu aswel as carvery absolutely gorgeous food and lots of it. Nice clean friendly pub would defo recommend
December 2023 by Celsie P
Amazing service at the gingerbread man today thank you to bar staff Mea and Kim for a friendly and quick service, food was amazing had the all day breakfast and nothing I would change, I would totally recommend!!
December 2023 by jue2805
Absolutely perfect - we were a large party - all food arrived on time - beautifully cooked & hot - all staff were super friendly & helpful - Mia especially was brilliant - everywhere was clean and tidy even the toilets were spotless despite the establishment being full of customers and there was such a welcoming atmosphere! Well done to the management team you should be proud of yourselves! This wasn?t our first Christmas Day here and definitely won?t be our last!
December 2023 by stokiejamie
We arrived at The Gingerbread Man as a group at 12.20 having prebooked and were looking forward to a family get together. However,this was not a family experience to remember. To begin, we waited well over an hour and a quarter just for the starters to arrive. Not great as there was a 2, 4 and 6 year old in the group. By this time it was getting busier and it was apparent that other groups were waiting equally as long too - if not longer. This was clearly due to a lack of staff. I felt very sorry for the one waitress who seemed to be serving the whole pub and was run ragged. When the mains arrived, (by now it was past 2 o clock) two had to be sent back as the meat was not done. Meanwhile, over half of the party then queued for the carvery. This was the worst bit... Whilst I waited with the children, the others in the group waited for a further 15 minutes only to find there was no Yorkshire puddings, mashed potato and only one choice of meat, rather than the three advertised. I then queued up after the others had joined the table (a other 15 minutes gone!) and had to wait another 25 minutes to be served. Again, there was just one member of staff manning the carvery and he was clearly over run and couldn't keep up. There was then no mash, grace, broccoli or Yorkshire puddings. Most of the parsnips were cremated too. I waited another 10 minutes for these to arrive and then gave up as I was now past being hungry. I then went back to my table, where everyone else was now done (after 2 hours) and ate part of a dry, half full brown plate with what food there was at the servery. It wasn't worth finishing. We waited another 15 minutes after for puddings which were, in fairness, good. When complaining, the manager at first appeared not to even realise there was an issue with the wait and carvery despite it clear that everyone else was experiencing a similar issue. The discontent around the restaurant was palpable. We did receive an amount of money off and the manager could then not apologise enough but the lack of staffing, poor service, lack of awareness of clear issues and poor food choice (which was average when it finally came) was really a disaster for the pub on Boxing Day. By this point (3.30), most tables were full of plates and glasses that hadn't been cleaned away, further creating a poor impression. Considering everything was prebooked, there should not have been a lack of food and staff - it would have been clear how many people and which food choices were to be expected. Overall, we were incredibly disappointed and we would avoid returning. I don't usually do negative reviews but this was unacceptable.
December 2023 by Nanniemumu
What a shame, Boxing Day with family, spoilt !!! We have been to the Gingerbread man on various occasions, but today was awful. Young girls behind the bar, too young to serve alchol, so having to wait for adult to serve. So slow! We booked well in advance, and pre ordered in advance. When we arrived, we were advised that one of the starters was unavailable as they didn't have any?? Even though pre booked! No problem, alternative offered was fine. We were brought our starters quickly, great. We then went for our carvery. We waited, and waited, and waited ?? Finally, a woman came to cut the meat for us. Obviously not happy at having the job. Unfortunately, all the vegetables were over cooked and dried out! And very scarce. Shame. We then asked for dessert, we waited over an hour, asked 3 different members of staff to chase for us, and having waited well over an hour, we gave up, left, and went to another pub down the road and enjoyed a dessert. Even though we had already paid for our dessert at the Gingerbread man. I am sorry to say that we will not be back to the Gingerbread man, ever!
December 2023 by nb43
A family get together. Meals preordered weeks ago. Unfortunately the occasion was ruined. Starters took 1 and quarter hours to be served. Carvery a farce as nothing left. No potatoes no gravy no cranberry sauce no stuffing and after 45 minutes waiting some gave up. Preordered good for vegetarian changed to nut roast with no other option. Steak served raw and after taken back twice inedible. This was apparently down to staff not attending leaving those left unable to cope. The duty manager was so apologetic and reflected our experience with a correct bill for the service received. Ours wasn?t the only disappointment and dissatisfaction today. Sorry but I?ve had to say it as it was.
December 2023 by Danielle H
We went for breakfast with santa the manger was very helpful on getting us a spot as we had left it late to book anywhere. The hospitality was so good highly recommend.
December 2023 by Stokeychris88
Booked as a Big family of 14 for Boxing day.We had already given in pre orders before we arrived.Slow service getting drinks seemed very disorganised.Waited an hour and 10 minutes for starters!!! Girls behind the bar said they are sorry short staffed which I find hard believe as Christmas shouldn't have surprised management.As we were waiting I became apparent the manager was actually one of the people sitting down with guests leaving all the chaos too his staff.Food was very disappointing we had to send two Steaks back as red not pink when it arrived back no better.Carvery had run out of everything and our party had no vegetables and gravy.Awful place I'm not exaggerating by saying worse meal ever had.Im sure there would have been many more complaining on Boxing day.Manager didn't know everything had run out of carvery seemed detached from his job.
December 2023 by Q2466UPdavidm
Christmas day perfect - pub looked absolutely stunning staff were amazing and worked really hard Carvery was lovely Starters lovely
December 2023 by Gillian B
Great atmosphere, good efficient service, good food . We reserved a table which was ready when we arrived on a very busy Sunday before Christmas
