January 2024 by Tom Scott
Brilliant service would highly recommend
November 2023 by Jo Graves
Measured the frame for varifocals but frame was already twisted off the stand & when glasses came back obviously needed adjusting manager rude & sounded angry that I was returning for second fitting. Also very, very expensive. Opticians not the friendliest. Avoid. Will not ever return.
November 2023 by Cate Gaffney
Very professional and friendly. Both gentleman at Vision Express made me feel important as a customer, and that I had been given a thorough examination and advice on lenses.
October 2023 by Su Kane
On holiday in Shropshire realised l forgot my contact lenses. Rang the nearest branch Vision Express Ludlow my call answered by the lovely helpful Hannah. Arrived there to speak to Saif both staff was welcoming pleasant and helpful. Excellent service. Thank you.
October 2023 by Linda Herbert
As always great service and charming staff
September 2023 by Richard vaughan
Friendly,considerate and helpful staff
June 2023 by Sooj Sooj (Sooj)
It was my first time at vision express, i was really happy with the service and my experience at the store was very good,the manager and staff were very welcoming and friendly ?
May 2023 by Helen Spreadborough
I am really pleased to be able to review my recent and unexpected visit to Ludlow Vision Express. I damaged my only pair of specs and Lisa not only fixed them by repairing the damaged hinge but also was so kind and efficient with the choices of a second back up pair. In every regard she was compassionate and fulfilled 100% the ?this can be sorted? caring approach. She was utterly brilliant.
May 2023 by Sally Walker
Great service. Prompt friendly and informative. Thank you.
March 2023 by stuart ashby
Very friendly staff helpful up to date equipment
May 2022 by Denise Vallier
As l am disabled the staff made feel at ease, from start to finish I had a excellent experience. The staff were all very helpful and friendly, l would recommend it to everyone.
February 2022 by Sharlene Nadal
It was my first time visiting the shop. From start to finish I had a excellent experience. The staff were all so helpful and friendly, from helping me pick out my new glasses to explaining the costs and different options available.Thank you
January 2022 by Kerry Turner
This was my first time here. The service was professional and personable. A winning combination. Nothing was too much trouble. I would definitely recommend.
January 2022 by Tracy Reed
Delightful, unpushy customer service, and the optician was very chatty and engaging. My specs cost much less than I expected. Overall, extremely pleased.
January 2022 by Claudia Hines
Excellent service really helpful. First time using contact lenses and they gave me enough time and advice on what to do. Would highly recommend.
