March 2024 by Anna m
Always looked after amazing head massage, definitely recommended.
March 2024 by Kate Garrett-Nield
The team at Quintessential are absolutely brilliant - my daughter (6) loves keeping her hair short, and the ladies here are wonderful with her when they cut her hair. She sees the whole experience as a treat because of how nice everyone is. (She was already a big fan of Becky, and now she thinks Helen is 'really great' too.) Thank you!
November 2023 by Lorraine Clark
This was my first visit to the salon and found everyone to be friendly and professional.I have naturally long curly hair and the stylist was knowledgeable with the care of my hair.She listened, advised and cut my hair exactly as I asked. I'm very pleased with the results and will definitely go again.
October 2023 by David Etheridge
Quite simply the best hairdresser I've ever been to! A delight to visit, they pamper you with teas and biccies and nothing is too much trouble. Super efficient as well - they even send you reminder emails of your appointment. Fantastic! ?
August 2023 by Rachel Ellen
Thank you to Amber and Natalie for a fantastic balayage / babylights on my hair this afternoon, some great young and up and coming hairdressers to the team! Also a thank you to Claire for her guidance throughout, i really trusted her judgment and expertise. I had a grown out balayage with a box dye over top which they have seamlessly transformed in to exactly what I wanted. I asked for a really subtle. Cool toned blend with no massive chunks of blonde which I've had trouble achieving elsewhere but they really listened at quintessential and I've come out very happy! I'm not sure I've ever left a salon this chuffed before...Will definitely return!
June 2023 by Chloe Thomas
my hair was an absolute mess but they managed to fix it :) the woman i had was lovely and took her time to get it how i wanted , very polite and very well priced , definitely recommendService: Hair coloring
January 2023 by Rachel Jones
Absolutely brilliant salon ? cannot fault the service I get every single time I visit whether it's to have my hair done or have some beauty treatments. All staff are exceptional and treat you in a respectfully and friendly manner and they are all very professional . I've never had a bad experience so can highly recommend Quintessential . Keep up the great work Helen and the team as you are all awesome ? ? ?
January 2023 by Sam Cartwright
I'd been waiting until I was less angry to post a fair review. This review is of the hierarchy rather than the stylists who worked on my hair.I came in early December for a full colour and although the junior stylist did a great job doing what the manager instructed, the manager made a decision I was unaware of based on my hair type without even looking at it herself or consulting me.Once my glasses were off I was unaware of the decision until the end. I want to thank the three stylists who did an 'emergency' bleach bath just before closing to remedy what had happened.I was particularly disappointed that instead of apologising for making a decision without my knowledge, the manager blamed my previous colour (which had no issues lifting where it had actually been bleached) and then joked after the bleach bath that the toner colour I had hoped for would look good now.The stylists were very helpful, kind and skilled; the manager was arrogant to make decisions without looking or speaking to the client.Service: Hair coloring
January 2023 by Kimberley Lucey
Not great. Because they were busy they left my colour and toner on far too long. I went from blonde to very dark brown . I didn't want this and it looks awful. She left me in the middle of a blow dry so I had had enough and left with wet hair. My hair looks shocking for ChristmasServices: Hairstyling
December 2022 by Elaine Hooley
Had a fabulous hair cut with Helen today, best cut since moving to Shropshire two years ago. Very happyService: Hairstyling
November 2022 by Elizabeth Jones
It's was the first time I had been but I are going again very soon
November 2022 by hilary marks
Excellent Service/Price.
November 2022 by Hannah Pitts
Absolutely amazing service at Quintessential. Could not recommend enough. Cammy Went above and beyond to help me achieve the goal I wanted and I couldn't be happierServices: Hair straightening
November 2022 by Valerie Anderson
Absolutely brilliant. I was in Ludlow visiting my daughter and decided to get my roots coured and a blowdry. Becky coloured my hair and did a fantastic job. I didn't catch the name of the assistant who blow dryed my hair but she also did a fabulous job. Can definitely recommend everyone to come here. Thank you so much. I will be booking again soon
November 2021 by Emma Kennett
Always a fabulous relaxing salon experience!Helen and her team are friendly and a lovely lot you can always have a giggle with them!I have had a few different stylists do my hair at Quintessential and each one of them has been brilliant, talked through different ideas for my very thick and difficult hair ? I have been going to Quintessential for a few years now and never been at all disappointed with my cut and colour always a five star job!I was really saddened to hear an unhappy customer shouting at Helen at the top of her voice today she seemed very determined for the whole salon to hear her .. I witnessed poor Helen giving the lady her money back apologising that the lady felt that way about the haircut! ( I personally couldn?t see what the problem was her hair looked fine to me ! )This lady just seemed hell bent on causing a scene and shouted some very nasty personal things at Helen also that she was going to slate the salon all over social media!!Would just like to say I think Helen coped with the whole situation very well she was very polite and did politely ask her to leave as this lady was causing such a nuisance shouting into the salon to all us ladies!I will continue to go to Quintessential as it?s defo the best salon around!Services: Hairstyling
