February 2024 by nigel price
What a joke this post office is, I?m sick to death of coming here to find it closed ,yet again !!!!!!,,,,,, POST OFFICE, GET RID OF THIS POSTMASTER, needed to send a letter first classs this morning, this is the only post office in central ludlow. This has really caused me a problem now, Also , one old lady serving at the till in the shop !!!! Great big line of people waiting to pay for there shopping ,,,,BLOOMING JOKE, who is the owner of this shop?????? I suggest you sell it and let someone run it who knows what there doing .
February 2024 by Vera Black
Worst post office ever!! Never open!!!! Someone needs to be held responsible for this poor excuse of post office ?
January 2024 by Janine Jarrett
Be honest about opening hours and communicate them better to the public, please!
January 2024 by Michael Ackerman
In the past six months I have tried three times to use this post office, during advertised opening hours. Each time it has been closed. Each time the website says that it is open.
December 2023 by Chris Scott
Closed on Saturdays. Disappointing as this is my only day to sort out bills etc. Rubbish
December 2023 by Karen Birch
On Saturday, 18th November I arrived at the One Stop Shop with items for Australia, only to find the Post Office counter was closed all that day. Tried East Hamlet but the counter there was closed too. ?Do they know it's Christmastime at all??
December 2023 by GBTCH
This counter service has been closed more often than open whenever I try to use it.Although I am a Ludlow resident I now go in my car to the friendly, reliable PO counter in Orleton instead.
December 2023 by Margaret Varley
Looked up opening times but closed. Never enough staff. No way of contacting head office. ?You may find an answer to your question on our website? - er - no.Feel sorry for the staff who are lovely and none of this is their fault.
December 2023 by Francesca Hughes
Need to collect a parcel and can only attend on a weekend due to work. Not open! How can I collect my parcel now?!
October 2023 by Jon Broome
Visited Saturday 23 Sept 2023, came down town early to post 2 parcels, as website said closes 12:30,Found it closed, no reason given, now got to wait till Tuesday. Hope it will be open then.
September 2023 by Trevor Saxton
We have today posted numerous parcels in Wem North Shropshire . Opening times 8.00 am to 8.00pm Mon to Saturday and 10.00 am to 4.00 pm Sunday. Two staff members minimum waiting time. Wem average population 6.5k Ludlow 10k.Ludlow Tower Street PO - totally unpredictable service, no set opening times, usually just one server, long queue/waiting times, opening times left to the whim of individuals.Who is responsible for the running of this service?An action plan needs to be implemented and made public and individuals held responsible for its implementation.This extremely poor service has been going on for years and is not getting any better!Staff are under extreme pressure and unhappy. Customers understandably exasperated.Ludlow needs a working post office to serve its community.
July 2023 by Dougan Venter
1 person on duty going half speed. Wow
January 2023 by Daniel Harvey
Must have to guess when it's open twice I've been and it's not open when it says it will, decide I'll call up to see if it's open this time and no one answers the phone for 5 mins ringing?
December 2022 by kristian speke
Good post office, nice staff, very helpful. Can be big queues at times.
September 2022 by Stuart Youngs
It would be more helpful if this place was shut down for everyone concerned. Nothing is fit for purpose. Apparently they couldn?t take a parcel, which was carried, as it was too big but I could drop it off on a Tuesday? so only take big parcels on Tuesdays!?!?