December 2023 by Helene Trebinska
Pharmacy staff are rushed off their feet, but are so lovely and helpful. It is a challenging job that they do but it is done with a smile and a friendly demeanor.
November 2023 by Linda Cox
Small store with very busy staff.
November 2023 by Jeff Garraway
So inefficient in Ludlow, customers are queuing for so long every day. Are all Boots stores this bad? It's not the staff, who are working hard, but asking just about everyone to come back in 30 minutes!! Very poor customer service
November 2023 by Lizzy
Staff accomodating and friendly although there is a pharmacist who has an attitude problem.
July 2023 by Les Ginns
Excellent helpful staff and a very informed pharmacy that still have the intimative nature of the rural community at heart.
June 2023 by Dave Elson
The staff at this store are very friendly and helpful. However, unfortunately there does seem to be a regular issue with opening late in the morning (5-10mins after the published 9am time). The store is quite small and unfortunately narrow so there is limited space inside), especially if disabled. It is also noticeable that the sadly the cleanliness of the store (floor especially) could be a lot better.
June 2023 by Tracey Taylor
I get my medication from here, always hassle free
April 2023 by Lee Teresa Moore
Appalling delays for prescriptions, which are never ready. Staff indifferent to queues and wasting people's time. The disrespect towards customers is implicit in the long delays, which are at least 30 + minutes, in my experience. Intend to go elsewhere.
April 2023 by Linda Price
Quite a small shop. When busy it's hard to move around as the aisles are close together. Most staff friendly and helpful.
March 2023 by B M C
Hit and miss here, shop staff very nice, pharmacy staff can be rude.
February 2023 by stephen davies
Boots pharmacy is diabotcal the wait time is discussing
February 2023 by Peter Britten
Every time I go. No matter how long they have the prescription. 11 days in the last case. I take time out of work to pick up stuff for disabled mother. And it's always. It's not ready yet come back in an hour there are many in front. It's not that there are that many in front after 11 days. Its that it is their policy not to do it till you turn up. So if you do get stuck with this boots. Please be aware picking up in your lunch hour is not an option. Everyone gets told in an hour
October 2022 by Sam James
Nobody answering the phone possibly due to the large queue I hope to avoid by phoning ahead to see if prescription is ready to collect. I'll update my review if phones start working or if the store is better than predicted.
October 2022 by brian miller
I have been trying to call you today for 6times now to find out if you have the remainder of my prescription, and nobody will answer the phone your service is non existent these days and you used to be efficient get some staff please and remember that you are supposed to be customer oriented
August 2022 by Lauren Groombridge
Nice shop, got a good choice for health items also good variety of make up, considering its a small shop they have made it spacious. Got good boots offers and lots of choice of items