August 2023 by Google user
I recently used Lakeside for an airport run for a large group of friends to go to Manchester. The service both times was perfect and the coaches were new, clean and the drivers were pleasant and helpful with loading cases etc. In addition and to my surprise on our return journey I forgot to tip the driver, who again had been brilliant, but in my rush to get the family off and into the house at 4am in the morning, it just slipped my mind. When I remembered in the morning I text him to apologise and ask if I could send the money to the Co bank and he get it from them. His response was, and I quote\\n? It was my pleasure to bring you back home safely and that will not be necessary, thank you for using Lakeside Coaches? In the world we live in today, I thought that needed a special mention !!!\\nThank you Aiden and Lakeside, I?ll recommend you to everyone I know.\\nSimon
July 2023 by Neville Edwards
Good drivers ,good clean coaches always punctual.
June 2023 by jeff watterson
Ethan was the driver today....calm, professional and safe.....a real credit to your team,well done lakeside.
June 2023 by Jack Peters
They operate the 21 bus. The drivers just skip bus stops they are meant to stop at leaving people stranded for hours till the next one hopefully stops.
February 2023 by Mick Bower
Used this company`s 22 seater bus recently for a special night out, no problems at all, nice clean bus and all went to plan. Brilliant service, thank you.
December 2022 by jade foster6yy uyy
Fantastic service from lakeside coaches for the not so local school trip to Chester zoo, big shout out to the driver Craig Evans who went above and beyond to make children and staff comfortable whilst getting them there and back safely.Many thanks lakeside coaches great work again.
December 2022 by Buzzy Bee
Lovely clean coach ..fantastic driver..Gavin Davies..he was enthusiastic and cheerful, a great sense of humour, good knowledge of places visited on the last two GB Tours i have been on ...A1 customer service..he puts the joy in enjoyment of our trip ..A credit to both Lakeside Coaches and GB Tours
December 2022 by Hazel Spencer
Always enjoy our trips out to the seaside with Lakeside hopefully next year we will be back to normal ????
October 2022 by Claire Donald-Lymer
We recently had a trip to London staying at the Waldorf Hotel. Route C. Doug was our driver. He was amazing. So friendly and polite, funny too. He gave us a tour as we came into London. He went above and beyond. We will definitely go again. Would 100% recommend. ??????????
October 2022 by Carole Jones
Fantastic service from all at Lakeside from reception to our late evening return. A special mention for our driver Neil and helper Margaret. The coach was immaculate each morning. No easy task when we had been visiting farms. Even Neil's 'jokes ' kept us entertained. Many thanks all. The bed sharers (Nekl will know) ?
October 2022 by Okyanus Ari
Absolutely amazing customer service by this company! We were taken from Edinburgh down to Oswestry and back in a brilliant manner with upmost professionalism :) would highly recommend for long journeys and every other coach hire you may need!The buses are comfortable with on-board facilities too if you need and drivers can provide plenty of comfort breaks where necessary.
September 2022 by Christy Vermeulen
Excellent bus company, friendly & reliable ?
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September 2022 by Brandon Edwards
The coach drivers needed some serious customer service training
August 2022 by Brenda Ranford
We have just returned from a GB Tours holiday to Scarborough and Whitby! Our coach driver was Michelle who was amazing! She was informative, helpful and above all friendly! We would thoroughly recommend!
August 2022 by Beth Brook
Saved Us!We were let down by SMC coaches last minute and these guys saved my fiancé's Stag Do, super helpful, friendly, affordable and efficient.These guys will be our go to choice for travel now, 100% recommend!!!Thank you!
