“Dunno about the owners or head office, but staff at Craven Arms are golden. I wanted garden chairs that were out of stock. They sorted out when the next delivery was due, phoned HQ to ensure it was on the way, system wouldn't let me reserve them but the guys on the floor put six aside for me until I could get there to pick them up. They didn't have to - they could have shrugged their shoulders - but they are nice people.”
“Dunno about the owners or head office, but staff at Craven Arms are golden. I wanted garden chairs that were out of stock. They sorted out when the next delivery was due, phoned HQ to ensure it was on the way, system wouldn't let me reserve them but the guys on the floor put six aside for me until I could get there to pick them up. They didn't have to - they could have shrugged their shoulders - but they are nice people.”