January 2025 by Diane Malyon
We had a good meal in a nice place.
Nearby activities: Severn Valley Railway and Bridgnorth town centre are a short walk away.
January 2025 by Luke Carter
Shared a meal with family here (10 people). Unfortunately we weren't impressed.
Communication during booking process needs improvement. Especially for pre-ordered meals.
The whole experience just felt a bit rushed.
Comments around the table regarding food were either very average or not great. Kids meals, burger and mixed grill were all way overcooked.
It's a shame because it's a nice venue with great potential.
January 2025 by Jan Harrison
We've just returned from an over night stay. This is a lovely place to stay. Friendly. We paid for breakfast and it was very nice. Well presented. Only down side was we stayed in the Westgate room and it smelt of smoke. Someone had obviously been smoking out of the window. Definetly will return just in better weather. We stayed Sat 7th Dec with all those gales. Not a long walk into Town. But it was on that night due to the weather.
November 2024 by Rachel Bray
This is a copy of an email sent 48 hours ago after a disappointing evening.
As I have not received a reply, I now feel it is appropriate to post on this forum for others to see......
I am extremely disappointed at the service we received tonight at your establishment for several reasons.
Firstly, 2 diners from a booking of 6, who ordered pie of the day, received their food and the pie was only lukewarm. When mentioned to the waitress, they were swiftly removed and we waited for fresh ones to be prepared. The other 4 diners carried on with their meals. When our new meals were brought out, the man serving them apologised and said he had suitably chastised the kitchen. We were not offered another drink or anything whilst we were waiting.
Secondly, when my mum went to pay the bill, there was no reduction for our inconvenience.
Thirdly, when I asked a gentleman if he was the boss, and explained my dissatisfaction about the events of the evening, he said he would get the manager to come and speak to me.
Next thing I knew, the same gentleman returned with a card for me to email or phone next time I came in and they would sort something out. I asked where the manager was to be told he was too busy to come and speak to me. I replied that as I wouldn't be returning, it was pointless giving me the business card for a deal on my next visit.
How disappointing that no-one from management was available to speak to me. Surely a manager should be available to deal with customer queries and/or complaints?
It is too late to offer any form of apology or reduction now, the moment has passed. But surfice to say we will not be returning and will not be recommending our friends and family.
Oh and an aside, the fire exit in the restaurant is blocked by a table, I am sure that is highly illegal?
November 2024 by Kath Wilkinson
Booked a table for Sunday lunch. Found the menu very limited, with items not available. I informed the very good waitress that I cannot eat garlic and she went to check with the chef. Imagine how I felt when she returned to inform me that everything apart from the vegetables, was cooked with garlic. I asked her to check if there was anything they could offer me and she said a selection of vegetables or possibly they might have a mushroom wellington. We paid for our drinks and left. We will not be returning.
September 2024 by Emilee Timmins
Such a great roast!! Portions were excellent and the cabbage was 10/10 <3
September 2024 by stewart stephens
I never stayed at the woodberry inn. But had a meal with friends who stayed there. The service was 1st class and the food was fantastic. The chap who looked after us was friendly and well mannered. 10 out of 10 .
September 2024 by lisa bate
Very very disappointing...we booked for Sunday lunch..big mistake.
We were not greeted on arrival, there wasn't even anyone behind the bar for us to let them know we had arrived....
But from there it went downhill....we were put on the smallest table in the furthest corner despite there being lots of much nicer empty tables available..we eventually managed to order drinks and asked to order food..The waitress mumbled something and walked off....a lovely young man delivered our drinks and said the young lady would be back.....when she returned to take our food order we asked what she had said, apparently it was they had lamb....then we tried to order but what she actually meant was they only had lamb nothing else and mostly no veg either...one of our party doesnt eat red meat so lamb wasnt an option but the waitress did nothing to try to help the problem...no offer to check if the kitchen could help.....I really could understand this situation if we were walk ins but we had booked...they knew we were coming....why would you not attempt to provide at least one other choice
We drove to Bridgnorth from Shrewsbury to take some family out for a treat and thats the best they could offer....obviously we will not return.
September 2024 by Stephanie H
I recently visited The Woodberry for an anniversary meal and was quite disappointed with the experience. The menu had recently changed and was significantly reduced, with about half the food options unavailable. This was quite a letdown for what was meant to be a special occasion.
While the venue itself is beautiful, the limited menu and lack of available dishes made it far from an ideal choice for celebrating an important event. Unfortunately, I wouldn?t recommend The Woodberry for a special occasion.
September 2024 by sacrobisa
Food and drinks: We made the mistake to stop here for dinner. It was well below expectations for the prices charged. No ambiance, food was lukewarm and none of it was homemade. I wondered why 7pm Friday night the place was nearly empty but now I know. I will not go back.
September 2024 by Claire Turner
Lovely location with great outdoor atmosphere in nice weather
Walkability: In walking distance of the high street
September 2024 by Captain Corelli
Went in recently for a weekday lunch, having previously visited 3 years ago and had a lovely meal. The website boasts menus galore and "food served all day" - not so I'm afraid. A very limited number of light bites and sandwiches only (some of those were unavailable). We were told the main menu was only available in the evening. Nowhere on the website does it stipulate this. We would've got up and left had we not already been served our drinks. A very disappointing experience. We won't be returning if we're in the area again.
September 2024 by Bex Glaze
I was staying here as I was going to a wedding nearby, it is very close to the centre of Bridgenorth which was great. Parking onsite is always a win. Getting to the rooms was simple and easy even after the pub was closed, the room itself was a little small and you can hear everything in the corridors but other than that it was a great stay, as it was a hot weekend when I went there was a fan in the room which was needed. The breakfast was fantastic, the food was excellent and you could help yourself to juice, water and cereal.
September 2024 by Paul Griffiths
First class pub grub at really good prices and friendly service. ?
August 2024 by Debra Hunt
Friendly service, great food & very good value for money.
Food and drinks: We had lunch & there was lots of choice. Portion sizes were big & prices very reasonable.
