March 2024 by Paul Hancox
Really try to support local businesses but some significant operational changes meaning they no longer get prescriptions made up in advance have left me waiting 45 minutes to an hour the last three times I?ve been in. I just don?t have that time so I?ve unfortunately had to go to boots who do free delivery. Lovely staff though.
March 2024 by sue lloyd
This chemist has gone down so much in the past year. Waiting over an hour to pick up a prescription, over 30 people waiting also.What ever has changed it?s not working change it back
March 2024 by Jane Barnett
Over 1 hour wait . Returning several times to fulfil perscription.staff always pleasant! Much improved
March 2024 by Sarah Dakin
I have always defended this busy chemist in social media never again I have never been treated so unprofessionallly I asked to speak to pharmacist as the girl in the desk couldn't help me the shop was full with people hugging and puffing as they had had to wait so long for their prescriptions.i heard the girl say to the pharmacist she wants __shes rude to be honest !Others in the shop also heard this how unprofessional when all I was doing was asking a question.When I challenged another member of staff as to what I heard she was then rude to me ! U suggest that your staff don't assume that a customer is rude just because everyone else may be absolutely appalled
October 2023 by Shell Asprey
Pharmacist not very personable. Very different from the days of Harry. Staff up against it with the demand on this pharmacy as the village grows however have found them unprofessional in their manner on several occasions when the pharmacy was in the wrong. Very defensive rather than admitting their mistakes and a simple apology and good customer service goes a long way.Have been considering a different pharmacy for a long time but wanted to support local shops, however loyalty erodes fast when treated unprofessionally time and time again. I think a switch to an online delivery service is on the cards!
October 2023 by Beata Dempster
Very ? service. Waiting time is just shocking. If I have a choice, i would deffo go somewhere else
August 2023 by paydoogs x
Can be busy, but it is the only local chemist. Staff very helpful and pleasant. As a regular customer, I find no issues and imo it is the impatient customers that are stroppy.
August 2023 by Chris Harrison
Always need to queue for prescriptions but staff always helpful.
July 2023 by Shelley Kenny
Dosent answer the phone. Shocking service
April 2023 by Stephen Holmes
Always busy very good staff
April 2023 by colin wishbone
Has gone from very good to totallyorgansised chaos at times.However they expect to find prescriptions as most are anywhere it appears.
January 2023 by Ian Newstead
Good chemist, but shouldn't have to wait for 25 minutes to get my prescription. Needs sorting.
October 2022 by Thomas Matthews
Shockingly slow service.
September 2022 by Judi
Dreadful considering it's the only chemist close by and serves the village community! The girl behind the counter was so rude I actually walked out and drove to Codsall to get some medicine! Disgusting!
June 2021 by Peter Jordan
Great service
