July 2021 by Joe Singh
Please please bring back Saturday morning opening. Due to work, the Mon to Fri opening hours are not suitable for customers like me. Staff are always excellent, however I may need to move banks to the other Wishaw bank that is open Saturdays.
July 2020 by Billy Martin
Shambles. So happy I closed my account here and went elsewhere.
September 2018 by Fraser T
Shut all the other branches and then open at 915 when everyone has started work and 10 on a Wednesday. If you are going to keep only a few branches open make sure they are open a little more... online banking is great for some things, but if you need to deposit cash it means you need to travel 10 miles to a bank that opens late and then when you do get in there's a queue out the door with 2 people on tills and someone trying to explain to an 83 year old lady how to work the pay in machine for 3 hours
August 2018 by David Pollock
Slow service long queues to name a couple of gripes I've got with this particular branch. Must Do Better
May 2018 by Gordon Glen
Staff are fine and helpful but usually 2 tellers Q out the door every day morning till night and the internal cash deposits rarely operate as they should . No other business would get away with this deplorable level of service however the Robbing Bank of Scotland do and continue to close branches I have to go to Wishaw as RBS closed Carluke branch .
March 2018 by Fraser Topping
Shut all the other branches and then open at 915 when everyone has started work and 10 on a Wednesday. If you are going to keep only a few branches open make sure they are open a little more... online banking is great for some things, but if you need to deposit cash it means you need to travel 10 miles to a bank that opens late and then when you do get in there's a queue out the door with 2 people on tills and someone trying to explain to an 83 year old lady how to work the pay in machine for 3 hours
November 2017 by M Khalida
Does not open till 9.15am. (Tuesday). Google search indicated opens at 9am. Misleading info on some sites.
July 2017 by Johnny Groats
Ok i guess