February 2024 by Mandy Sommerville
Never answer the phone
February 2024 by Oliver richardson
This place is absolutely shocking been phoning since 8 this morning it?s now half 9 I?ve phoned over 200 times and nothing just keeps saying user busy? What does it actually take these days to see a doctor it?s shocking nhs yous are letting people down left right and centre something needs done about this
February 2024 by Agusy a
Pre-covid it was an ok practice, you could phone and book appointment for whenever , you also had evening ones for ppl who work. Since covid everything has changed, the only way to book an appointment is to phone at 8am and hope by the time your call is answered there will be appointments left. God forbid you had to call on Monday, in this case prepare yourself for an hour on hold and dialling up. And just to make your experience even better the appointment you are phoning for can only be on the same day. So after finally getting through you then have to wait for gp to call you and this can be literally any time that day?. No more booking ahead or getting appointment when it?s convenient for you. Ive complained to the manager and gp but they just dont care. Also receptionists are pretty rude and unhelpful. Basically everyone at the practice is givingyou a favour to even talk to you . And dr Clark is a horrible unprofessional guy
January 2024 by Reece Paton12
Worst practice to get through to keep getting cut off
November 2023 by Pamela Martin
The doctors have been great. The reception staff need retrained on reception skills, communication skills, politeness skills. The way a pacitent is spoken to is truly unacceptable. Exhausted just tring to get through and when you do they hangup.
August 2023 by Michael Allan
Always busy very helpful staff
July 2023 by christine wilson
This Docs surgery try?s to accommodate patients as well as they can, I never have a problem seeing a doctor
July 2023 by Abd
Normally i dont write a review but i had to this time. Worst gp practice I've spoken to. Seems not ready to assist. Everytime I call it seems the person on the reception just not ready to help and i am given different messages all time. The receptionist seems to be rude as well. I was very unhappy and upset by this. Hope this is taken into consideration so that in future no one else has to suffer what we went through. Thanks.
July 2023 by Nicole Connelly
Incredibly helpful receptionists, probably the most helpful of all practices travelling around! Doctors especially efficient with with appointments and call backs and same day prescriptions for requests made on the phone for babies!!!
April 2023 by Laura Mckinlay
Fantastic service! Receptionists all lovely and helpful and the doctors I have seen are very supportive and friendly
April 2023 by Atlas Williams
Called once about my mental health (was on camhs waiting list and getting worse) one of the doctors who I won?t named just told me to control my emotions better as it was in my head
October 2022 by Graham Miller
Waited an hour on the phone to speak to reception and this is becoming a regular occurance and when I go into the practice I see them just sit and ignore phone calls
October 2022 by Big Oneill Cat
Takes about 40 minutes to get through then mess up prescription useless ever since Dr Miline left its went downhill
August 2022 by SOBIA AKHTAR
They are good as compared to other veryyyyy busy g.p practices
July 2022 by Pauline Nolan
Shocking service. Always 10-20 minutes before you speak to a human being. Receptionists are so rude and abrupt. Always something wrong with my prescription.
