August 2023 by Tracy Little
There is always a very very long queue but the guy who works at the post office is fantastic always does a great job in serving you, he is worth his weight in gold at this post office 5 star service with him at all times.Always a pleasure in dealing with him.Unfortunately the ladies who work there are not so friendly and not good.
August 2023 by Dave E
Never enough staff on, and quite often closed when they should be open, always mucking around with their opening times, and closing different times during lunch or early...
July 2023 by Donna Gray
Made a 70 mile round trip to the nearest post office to have a document certified. Posted said document to the company same day. Document hadn?t been certified correctly meaning the business I was trying to deal with has been delayed causing a massive amount of inconvenience and hassle. Unprofessional.
August 2022 by Seungho Lee
This post office is always crowded and you might need to wait for a long time.Its business hour changed since 02/07/2022 - due to a shortage of staff, it will be closing at 13:00 rather than 17:30 on Saturdays. (As of 02/08/2022) It can be updated.
August 2022 by vijay vijapur
Absolutely horrendous customer service from the old lady. No regards to women with children. The old lady has no clue of the job she is doing and is filled with complete attitude.
May 2022 by Greg Milne
Horrendous customer service from a lady called Doris. Unbelievable attitude towards her own job. Have spoken to other locals with the same complaints too
May 2022 by Greg Mine
Horrendous customer service from a lady called Doris. Unbelievable attitude towards her own job. Have spoken to other locals with the same complaints too
December 2021 by J Stevens
The young lady working today had a real attitude. Very rude to numerous customers in front of me. One customer confronted her over her attitude and she didnt care at all! The next customer was very friendly towards her and got abrupt answers and not a hint of a smile. Thankfully i got the other lady who was working. Really off putting watching poor customer service like that.
August 2021 by ADRIEN_16 HARO
today 12/16/2020 at 1:05 pm the lady at the cash desk at the westhill post office was just awful, not at all welcoming. if this lady is not well, thank you for taking care of the well-being of your staff, this will allow a quality of customer reception that will be beneficial to your store. if that's just the way it is, it might be better if she stayed at home.
August 2021 by CG B
I have been using this Post-Office frequently and regularly for 10 years, to send gift-packages overseas to friends, returns to amazon and other retailers, and to send money via Moneygram. I have found that the the staff are friendly, knowledgeable and helpful. There was one somewhat moody or grumpy character who was OK, but perhaps not everyone's cup-of-tea, but they have retired. This website DOES show the opening hours of the Co-Op shop and not the Post-Office hours - but if anyone expects a Post-Office to be open 06:00 to 22:00, and 7 days a week, they are being unrealistic and should realise that something is not right.
March 2021 by CG G
I have been using this Post-Office frequently and regularly for 10 years, to send gift-packages overseas to friends, returns to amazon and other retailers, and to send money via Moneygram. I have found that the the staff are friendly, knowledgeable and helpful. There was one somewhat moody or grumpy character who was OK, but perhaps not everyone's cup-of-tea, but they have retired. This website DOES show the opening hours of the Co-Op shop and not the Post-Office hours - but if anyone expects a Post-Office to be open 06:00 to 22:00, and 7 days a week, they are being unrealistic and should realise that something is not right.
January 2021 by L Taylor
Poor service. Opening hours incorrect. Staff could be much more efficient, but speed is not of the essence here! Pricing appears to change completely week to week. A smile must cost extra.
January 2021 by Thomas Shannon
awful service. rude younger lady behind the till today. Even worse service today. 15/06/2020 no manners at all, like this lady hates working!
December 2019 by Richard Warren
False advertising. The opening times are NOT the post office counter times, itâ??s the Coop shop opening times, which happens to do very restricted post office duties. Made a wasted visit due to this.
January 2019 by Iconic Griffon
If i could give less than one star I would, the workers are slow, unfriendly if you are under the age of 30 and lazy, this isnt even a real post office..
